Job Description

Reporting to the VTES Engineering Manager, the Energy Metering Program Manager will oversee the day-to-day management and support of various operational technology (OT) systems within the Operational Data Warehouse (ODW), focusing on the Aveva PI Soft System and/or similar energy metering dashboards. Collaborating with Shared Services IT and/or OT Software vendors, they will assess system changes and upgrades required for expansion and evaluate potential impacts on OT systems before and after expansion. A key responsibility includes ensuring the integrity of connections to multiple IT & OT systems from which data is collected, exported, and maintained daily.

The Energy Metering Program Manager will also:
• Lead the buildout of an advanced energy & utilities metering program and team
• Provide day-to-day support to assure the OT component of the PI Soft system and/or similar are functional, updated and maintains connectivity to the campus BAS and industrial controls systems that utilize IP, BACNet, Modbus, Hart, SNMP (Simple Network Management Protocol) and other protocols.
• Work with internal and external resources to provide support and enhancements to the multiple systems supported by the energy & utilities stakeholders and be well-versed in both IT and OT systems.
• Coordinate software and hardware updates, access control, tree structures, database management and backups with Shared Services IT and/or contracted partners.
• Provide support to campus users of the ODW applications, including updating screens, providing training and other support as needed.
• Enhance the energy metering platform and dashboard, utilizing the database for superior energy data analytics and reporting.
• Identify and address malfunctioning field metering to ensure data integrity through data analytics processes.
• Using all available resources, manage the rectification of metering issues detected promptly. Regularly validates accuracy of meter data.
• Work autonomously and with others to develop energy data reports for a wide variety of stakeholders.
• Use energy metering dashboards/data and building automation systems to support the identification, development and measurement & verification of energy efficiency measures.
• Fulfill all assigned tasks promptly and professionally, maintaining a safe and tidy work environment.
• Ensure completion of all projects to supervisor's satisfaction through consistent follow-up.
• Demonstrate reliability through responsible attendance, punctuality, and meeting deadlines.
• Enhance customer satisfaction by seeking feedback, being responsive to stakeholders, and taking appropriate action as needed.
• Foster positive relationships within the department and community through collaborative and respectful communication, demonstrating restraint, fairness, and firmness.
• Actively listen and strive to understand others' perspectives while effectively conveying ideas.
• Successfully interact with diverse individuals at all organizational levels to resolve conflicts and facilitate communication by making suggestions and asking pertinent questions.
• Maintain confidentiality and adhere to department hierarchy guidelines.

Required Qualifications

• Bachelor’s degree in an engineering discipline, or a relatable associate degree combined with relevant energy metering industry work experience/training.
• Progressive, demonstrated experience with OT and IT Systems.
• Proven, relevant, energy industry experience, particularly with either: energy metering technology/applications/maintenance, BAS controls, or energy metering dashboarding.
• Training in computer science or computer networking within the following areas: utilities metering, electronics, steam boilers, HVAC, electrical or building automation (particularly metering and building automation).
• Experience with data historians, BAS (DDC) Systems, Computer Networks, SCADA systems, Computerized Maintenance Management Systems (CMMS), Crystal Reports, SQL Databases and ARCGIS.