Job Description

Reporting to the Senior Director of Learning Systems in Virginia Tech’s Division of Information Technology, the person filling this position will act as an application developer in support of all technology platforms provided by the IT Learning Systems (ITLS) team, including, but not limited to:

Canvas learning management system
Zoom video conferencing platform
Kaltura video content management system
Course Evaluations & Surveys platform
Canvas Catalog course registration system
Our data analytics infrastructure
This person will serve primarily as a programmer, with the expectation that they will spend the majority of their time on heads-down coding activities. Team interaction will be important in terms of understanding requirements, following our best practices for development, testing, and in terms of providing tier-3 support for our systems. Much of our work is around data analytics and systems integration and in making all systems listed above work seamlessly for VT students and faculty alike.

The application developer, as a member of our software development team, will work directly with their supervisor, other members of a development team, and other teams (such as our key customer group Technology-enhanced Learning and Online Strategies) to meet project goals with an emphasis on usability and end-user satisfaction. They will collaborate with the team to develop software solutions.

The person filling this role should both be comfortable writing code and supporting mission critical university-wide production systems, as well as having the skills to work on smaller, innovative technology efforts, as the job will require a mix of both small and large scale efforts.

At the Application Developer rank:

Perform software development efforts for ITLS meeting deadlines for deliverables.
Work collaboratively with other teams to meet project goals and organizational objectives.
Troubleshoot complex application problems and implement root cause fixes.
Provide maintenance code changes for developed production applications.
Provide customizations to integrate, enhance, and maintain vendor software and enterprise systems based on end-user needs.
Use industry-standard best practices in all ITLS application development to ensure security, compatibility, and supportability.
Document all work thoroughly in a way that others can rely upon.
At the Senior Application Developer rank:

Perform all of the above responsibilities (at base rank), plus:

Provide technical guidance and mentoring for other team members.
Designs and implements solutions for our most challenging application areas.