Ast Dir, Admissions Communications
Job ID: 282969
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:
*

About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Location
Augusta University-
Our Summerville Campus:
2500 Walton Way, Augusta, GA 30904
Job Summary
The Assistant Director of Admissions Communications in the Office of Undergraduate Admissions leads, manages, and implements admissions communications strategies and plans (email, text, web, social, event communications, and surveys) to recruit new freshmen, transfer, dual-enrolled, and transient students into Augusta University's seven undergraduate academic colleges. The Assistant Director supports the enrollment goals of the university by distributing and tracking mass communication efforts targeted to prospective students, tracks prospective student engagement, conducts recruitment data analysis, manages contacts, and generates reports. The Assistant Director executes these strategic communications through the Admissions Customer Relations
Management system (CRM), Slate by Technolutions.
Responsibilities
The duties include, but are not limited to:

DEVELOPMENT OF MARKETING AND COMMUNICATIONS RECRUITMENT STRATEGIES: Develops, schedules, and executes targeted communication campaigns to prospective students to recruit and enroll them at Augusta University. Manages Admissions print marketing collateral design and implementation. Collaborates with marketing and communications vendors including but not limited to ZeeMee, CampusESP, and RNL.
MANAGES CUSTOMER SERVICE EFFORTS: Hires, trains, and supervises one staff member and several student staff members to assist prospective students and their families throughout the college selection and transition process. Coordinates inbound inquiries, phone calls, walk-ins, and customer service.
COMPILES AND ANALYZES ADMISSIONS COMMUNICATION DATA: Compiles and analyzes admissions data related to demographic characteristics, frequency of contact, program of study, etc. Creates multi-level prospect to yield analysis, contributing to the development of marketing and recruitment communications strategies.
MANAGES THE OFFICE OF UNDERGRADUATE ADMISSIONS SOCIAL MEDIA: Develops engaging social media strategies to engage prospective students while keeping them informed of important steps. Maps out a social media campaign strategy that is complementary to recruitment and yield efforts, including the ongoing management and creation of events and communications on Instagram, ZeeMee, CampusESP, and other platforms.
STRATEGIC MANAGEMENT AND MAINTENANCE OF UNDERGRAD WEBSITES: Updates and maintains websites, working with system experts on the development and testing of web enhancements, and analyzing and interpreting web analytics to guide decision making.
SERVES AS AN ON-SITE ADMISSION COUNSELOR: Advises prospective students, families, and the public to recruit students to Augusta University. Assists with admissions recruitment and special events both on-site and off-site. Monitors, tracks, distributes, and, when appropriate, answers incoming emails from prospective students, family members, and high school/community college counselors.
OTHER DUTIES: Perform other duties as assigned to support the recruitment and enrollment of new students to Augusta University.
Required Qualifications
Bachelor's degree from an accredited college or university with a minimum of two years of experience in recruitment, marketing, customer services, or higher education. Valid Driver's license is required.
Preferred Qualifications
Master's degree from an accredited college or university preferred.
Experience with managing a CRM in higher education, preferably Slate.
Knowledge, Skills, & Abilities
KNOWLEDGE
, operating systems, spreadsheets, and other technologies (Slate, Crystal, Banner)
Understanding of social media platforms, including Instagram
SKILLS

Basic design skills for editing/creating social media posts and basic print publications. Basic web editing/design skills.

ABILITIES

Ability to manage multiple projects simultaneously
Ability to provide exceptional customer service and lead others in providing the same.
Shift/Salary/Benefits
Shift: Days; Monday - Friday *Work outside of regular business hours may be required
Pay Band:B10
Salary: $52,500/annually - $54,080/annually
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
https://www.augusta.edu/hr/jobs/ Search job id 282969
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=282969&PostingSeq=1
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