Minimum Qualifications
Graduation from high school; or an equivalent combination of education and experience.
Special Note: This is a generalized representation of positions in this class and is not intended to reflect essential functions per ADA. Examples of competencies are typical of the majority of positions, but may not be applicable to all positions.
Diplomas or degrees must be received from appropriately accredited institutions.
License/Certification Required
Essential Job Functions
Serves as the primary interface with Students, clinicians, outside stakeholders and parents.
Requires excellent communication and problem solving skills. Strong computer and office technology skills. Ability to work as a team members and interact positively with other Student Health Service roles. Medical office experience specifically handling external referrals and insurance.
Knowledge, Skills, & Abilities Required for this Position
Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least two years of office assistant/secretarial experience; or completion of a two-year secretarial science or business administration program with one year of responsible experience as described above; or an equivalent combination of training and experience.
Diplomas or degrees must be received from appropriately accredited institutions.

Preferred Qualifications
Graduation from high school; or an equivalent combination of education and experience.
Medical office experience.
Handling referrals, scheduling, and insurance.

Special Note: This is a generalized representation of positions in this class and is not intended to reflect essential functions per ADA. Examples of competencies are typical of the majority of positions, but may not be applicable to all positions.
Diplomas or degrees must be received from appropriately accredited institutions.
Type of Position Permanent Full-Time
Staff/Non-Faculty Staff/Non-Faculty
Appointment Type 1.0
Work Schedule/Hours
7:30 am – 4:30 pm; Monday-Friday Note: Position requires occasional flexibility during seasonal peak periods.
Number of Hours Per Week 40
Number of Months Per Year 12
Mandatory Staff Yes
Physical Demands of Position
Standard office demands.
Overall Competency Level Journey
Salary Grade Equivalency
Salary Range
Anticipated Hiring Range $33,540 - $35,399
Required Functional Competencies to Successfully Perform Job Duties.
Communication-Verbal: Responds to questions/issues that deviate from standard operating procedures by determining and consulting appropriate resources such as policies, manuals or other staff. Responds to requests for program and procedural information. Contacts service recipients, vendors, or clients to provide or obtain information. Schedules and coordinates appointments, meetings and events.

Information/Records Administration: Records, compiles and summarizes data using established format. Compiles and organizes information from different sources to develop reports and data.

Knowledge-Program: Understands programs and services to apply this knowledge in problem-solving and responding to most questions and inquiries. Uses program knowledge to interface with other offices and organizations.

Problem Solving: Assesses and may resolve unprecedented problems that require research and review of policy and procedures. Applies judgment for problem resolutions based on delegated authority from supervisor.

Work Coordination: Plans and facilitates the support activities of an office or work unit; coordinates with others to complete tasks. May serve as an office coordinator for a work unit.