Job Description

Enterprise Systems (ES) is a unit within the Division of Information Technology at Virginia Tech. Enterprise Systems supports the mission of the university by developing, coordinating, and managing application software systems that provide critical information services for university constituents.

With a strong focus on technology, efficiency, and collaboration the Academic Application team supports students throughout their academic lifecycle. Academic Applications is seeking motivated individuals interested in using technology to solve business problems within a dynamic evolving technical environment.

As a Senior Application Analyst, you will:
• Communicate with project managers, developers, end users, and external third parties to analyze business needs, design cohesive solutions and ensure effective collaboration.
• Analyze user enhancement requests to include identifying potential problem areas and recommend optimum solution approaches.
• Prepare detailed program specifications, identifying required inputs, coordinating the solution deployment with the user department and ensuring satisfactory results.
• Participate in the development, implementation, deployment, and testing of application software. Includes new functionality, enhancements, and defect resolution.
• Perform testing and provide support for user acceptance testing of new processes.
• Investigate user problems and needs, identify their source, and determine possible solutions.
• Handle multiple assignments simultaneously and collaborate with colleagues.
• Instruct, guide, and check the work of other technical personnel and perform quality assurance review.
• Serve as a top technical expert in one or more highly specialized areas of applications systems analysis and programming.

Reasons to apply today:

Formal employee award and recognition program
Exponential learning opportunities
Generous leave benefits
Comprehensive and affordable health benefits
Work-life balance
Supportive and friendly team in a professional work environment
No visa sponsorship is available for this position.

Required Qualifications

• Master's degree, or bachelor’s degree in technology, Computer Science, Business Information Technology, or related field and/or an equivalent level of training and experience.
• Demonstrated experience with Relational Database Management Systems and SQL.
• Demonstrated experience analyzing complex business processes and gathering requirements from non-technical users.
• Demonstrated experience in full system lifecycle development including requirements gathering, systems analysis, systems development, programming, troubleshooting, testing, and implementation of large enterprise systems.
• Significant customer service experience.
• Excellent at working effectively in a team environment.
• Strong communication and interpersonal skills with both technical and business users.

Preferred Qualifications

• A commitment to best practices with ability to define operational processes, deployment checklists, documentation and more.
• Experience with cloud-based ERPs
• Experience developing web applications that leverage a relational database.
• Experience developing Spring based applications using Spring Boot.
• Experience developing web application UI using React and Material UI.
• Experience with Git and automated CI/CD pipelines.
• Experience with business processes, applications, and integrations supporting Higher Education.
• Experience in deploying, troubleshooting, and maintaining integrations leveraging APIs.
• Knowledge of modern integration design patterns and anti-patterns.
• Understanding of API security best practices.
• Experience using REST and SOAP based web services, XML, and JSON.
• Experience working with Ellucian Banner modules.
• Experience working with the Dell Boomi integration platform or other low-code/no-code platforms.
• Strong, self-motivated desire to learn and apply new ideas and technologies to meet ever-evolving use cases under minimal supervision.