Lead Network Engineer

University of Michigan

Ann Arbor, MI

ID: 7368971
Posted: Newly posted
Application Deadline: Open Until Filled

Job Description

Job Summary
Information and Technology Services (ITS) is looking for a Network Engineer Lead for the Network Engineering and Architecture Team. In this role you will provide leadership to the WI-FI group within the team. You will also lead complex projects that require expert technical proficiency in Wi-Fi network technology. You will collaborate with team members and provide consultation to other technical teams to develop and implement new network systems. You are expected to assist the Network Operations Team in resolving problems, which may be at an end user level or on the network side. As part of project work you will develop instructions for the installation and upgrades of systems and may actually implement the work. You will report to the Network Planning Manager. This job is hybrid with occasional in person days in Ann Arbor.

Responsibilities*
Technical Leadership

Guide the design, support and operational implementation for new technology and product deployments for the UM campus
Provide a lead technical consulting role to project managers and customers to ensure optimal network design and deployment strategies
Collaborate with multiple IT teams and advise on new products/technologies, conduct research to support recommendations
Represent the team on university committees and hold seminars with appropriate audiences to support knowledge sharing
Participate in Higher Education Networking groups, such as the BTAA Network Group
Participate in strategic planning and setting of technical direction
Project Implementation/Problem Resolution

Design networks using established guidelines and customer requirements. Review the design, bill-of-material, project costs, drawings, documentation, and configuration specifications for implementations created/proposed by the engineering team
Prepare and publish detailed documents for completed network designs including RF design, wired network design, and associated CAD details
Develop and present procedural documentation for the team and other technical staff
Develop RFPs (requests for proposal), reviews bids and consult on bidder selection
Guide lower level engineers through root-cause analysis of network infrastructure failures
Provide accurate estimates for budget, time, and tasks; identifies impacted teams; and notifies management of potential risks and issues
Required Qualifications*
Bachelor degree in electrical engineering, computer engineering, or a related field and/or equivalent combination of education, certification and experience
Minimum of 6 years of related experience with HPE/Aruba Wi-Fi, specifically the administration of the system with AOS 8 or newer
Minimum of four years experience in a related role requiring confidentiality, timeliness, customer service, organization, prioritization, troubleshooting, and working independently to successfully assist customers in their utilization of computer and network hardware and software
Demonstrated knowledge of applicable: computer operating systems; Python programming; computer networking; and radio frequency fundamentals
Demonstrated experience determining project objectives and requirements, anticipating and solving problems, and developing standards and guidelines for wireless activities
Proficient with word processing, spreadsheet, and collaboration applications
Knowledge of TIA/EIA (Telecommunication Industry Association/Electronic Industries Alliance) standards and practices
Experience in the design of twisted pair, fiber optic, wireless, and coaxial systems related to customer premise wiring and networking
Proven ability to lead project teams to meet customer expectations
Demonstrated successful performance with coordinating and completing multiple tasks within and across departments to meet changing deadlines
Demonstrated knowledge and skills in negotiation, and conflict resolution
Ability to meet the requirements of driving a U-M vehicle and have a valid driver license with less than 7 points
Desired Qualifications*
HPE/ Aruba Professional level certification for Campus Access
Aruba Certified Expert, Campus Access Mobility