Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The OnCore Content Specialist plays a crucial role in analyzing and processing all clinical trials involving billable and/or budgeted services. The role is responsible for quickly analyzing new clinical trials and entering corresponding data into the institution’s OnCore Clinical Trials Management System (CTMS). Critical to this work is the development of a clinical trial’s calendar within the CTMS that forms the backbone for system use by several other downstream departments. This level of use depends on trial type and complexity, but may include coverage analysis development, budgeting, contract negotiations, patient status and visit tracking, financial management and review, and charge segregation. The role is responsible for keeping consistent practices in calendar building, technical system data entry, and close collaboration with related departments – including Protocol Content Administrators responsible for Epic Beacon Treatment Plan development, and Clinical Research Billing. The role will also maintain responsibility for continual trial updates within OnCore as it pertains to the ongoing study amendment process.

As a successful candidate, you will:

• Analyze all newly submitted studies to determine the need for a calendar build. Review and confirm all required documentation for the build has been provided.

• Analyze and process required study information from protocol documentation into OnCore.

• Build study calendars in accordance with City of Hope best practices and study team guidance and adhere to strict turnaround time for overall calendar development (new studies) and calendar updates (amendments).

• Ensure study calendar build meets the needs of all end-user stakeholders. Provide, as needed, rationale behind complex calendar builds.

• Partner with Protocol Content Administrators to validate draft calendar builds (new studies or amended studies) as part of the Coverage Analysis and Budgeting processes. Maintain familiarity with the OnCore Epic integration points.

• Provide input into the development of internal SOPs regarding data entry, general system use, and new study / amendment work-queue efficiencies. Work with leadership to develop and enact strategies based around continuous and quality review on work products.

• Assist Senior Manager, Clinical Research Systems with other appropriate system-based tasks as needed. Ensure close communication to align with institutional strategic initiatives. Identify and communicate important protocol and data management issues to supervisor.

• Maintain exceptional familiarity with the OnCore system.

Your qualifications should include:

• Bachelor’s Degree or equivalent combination of education and experience.

• Two years of experience working in an academic medical center, research administration, a Contract Research Organization (CRO), pharma or biotech industry, a medical or clinical practice arena, or health insurance industry.

• Working knowledge of oncology clinical trials and related documentation.

• Experience reading protocols end to end and good understanding of all requirements of the protocol.

• Experience building clinical trial calendars OnCore CTMS.

Additional Information:

Job Status: Full time, exempt

Salary range $70,304 - $95,056

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, pleaseCLICK HERE.