Accounts Receivable Analyst
Job ID: 289054
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:
*

About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Location
Augusta University
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
College/Department Information
The Controller's Division Missions are: Account for all financial resources and provide advice to administrators, faculty, and students to support the University's overall mission of instruction, research, and healthcare services; Manage the investment of all University funds to ensure maximization return on investments; Receive and deposit all funds due to the University in a timely manner; Ensure compliance with both internal and external regulations, policies and procedures; Maintain and process the University payroll, accounts payable, and travel disbursements efficiently, accurately, and timely; Prepare financial and statistical information to the University management, federal and state agencies, and other interested parties; Maintain the University's accounting and financial reporting systems.
Job Summary
This position reports to the Student Accounts Manager.
Main responsibility is to analyze all funds received by the Business Office for accuracy and compliance.
Audit incoming ACH payments and departmental deposits, including verifying accounts and budgets, manage related departmental communication and transactional requirements.
Manage daily reports related to bank transactions, returned check/ACH payments, returned student refunds, check void/reissue requests, and research/resolve transactional errors.
Assist with the AU bank account reconciliation.
Provide superior customer service to internal and external customers. Customer service includes but is not limited to:
Successfully communicating and listening to information, answering questions via phone, email and in person. Assist students with account related questions.
Assist with receipting incoming payments for students and departmental accounts. Manage petty cash fund. Reconcile receipt transactions and scan transactional documentation daily.
Backup/collaborate with the Accounts Receivable Analyst/Specialist with managing required fund receipting processes.
Assist other Business Office employees, including management, with any/all duties as needed to ensure ongoing business continuity.
All positions must adhere to institutional, state, and federal policies and procedures to ensure all guidelines are met, and compliance is achieved.
Responsibilities
The responsibilities include, but are not limited to:
Analyze all incoming ACH payments, manage internal/external departmental communication and transactional requirements to ensure business continuity.
Audit and receipt departmental deposits and expense credits for accuracy to include verifying the accounting chart fields and general ledger budgets.
Analyze the Accounts Receivable Specialists daily receipting documents to ensure accuracy and internal control. Research all transactional errors and implement corrections.
Run transactional reports from Truist Online Treasury and TouchNet to process the daily transactions related to receipting incoming payments and returned transactions (payments and student refunds). Communicate with departments regarding accounting information.
Monitor the Business Office Marketplace transactions for receipting.
Support the Accounts Receivable Specialist to ensure daily work is adequately disseminated and completed accurately and efficiently.
Provide superior customer service to internal and external customers.
During peak processing times and staff shortages, answer customer questions, receipt transactions including cash, check, credit card, ACH, departmental deposits, and manage petty cash fund. Assist with registration, tuition and fee, refund, and other student account questions. Service provided via phone, in person and email. Prepare daily closing procedure to include closing out daily session in TouchNet, prepare the Cashier Recap Report, scan Cashier Recap Report into Document Manager, process paper checks on Truist Online deposit system.
Assist with maintenance of the USG Inter-system (state) payments log for annual reporting by the Finance Division to include all deposits receipted in the Business Office.
Provide ongoing training to the Accounts Receivable Specialist and recommend improvements to the accounts receivable policies and procedures to the Student Accounts Manager.
Assist Student Accounts Manager and Financial Accounting Office with bank reconciliation research, ad hoc reconciliations/investigations as needed.
Backup the reconciliation of Wellstar accounts receivable monthly remittance for receipting.
Assist the Accounts Receivable Specialist with the scholarship checks process including receipting, notifying Financial Aid, and scanning related documents to Document Manager.
Assist the Accounts Receivable Specialist with the student AR hold process.
Maintain cross-training with the Accounts Receivable Specialist duties to ensure ability to back up positions during staff shortages and peak processing times.
Review incoming checks from office mail and disseminate to Accounts Receivable Specialist for processing.
Oversee Business Office deposit supplies inventory and notify when supplies are needed.
Run Nelnet Banner query and ensure NelNet ACH payments received reconcile with student accounts.
Audit student withdrawal calculations for accuracy and notify related departments with results.
Audit student bills for accuracy.
Assist Public Safety with deposit pickup and drop-offs.
Assist with Interdepartmental payment requests (IDR) for deposit supplies and student account payments. Verify IDR account chart field for accuracy and budget.
Process void check requests as needed.
Present at student orientations as needed.
Assist other Business Office employees, including management, with any/all duties as needed/assigned.
Required Qualifications
Educational Requirements
Bachelor's degree from an accredited college or university. Position requires a credit check based on cash handling.
Preferred Qualifications
Additional Preferred Qualifications
Experience working in an academic environment, previous banking/cashiering experience, documented customer service track record, prior Banner and/or other database experience is highly desired, knowledge of Microsoft Excel and Word.
Preferred Educational Qualifications
Bachelor's degree from an accredited college or university.
Knowledge, Skills, & Abilities
ABILITIES
Ability to self-manage time and prioritize work assignments.
Ability to perform and knowledge of written processes.
Ability to use multiple databases including financial systems.
Ability to communicate with all levels of society and various cultures.
Ability to handle cash and other forms of money.
Must be able to accept new assignments and adapt to new situations easily.
KNOWLEDGE
Ability and knowledge to perform analysis of transactions and to recommend solutions where corrections are needed.
Knowledge of accounting, Excel, and a cognitive ability for data analysis.
SKILLS
Excellent customer service and accuracy/efficiency in work output.
Shift/Salary/Benefits
Shift: Days/M-F
Pay Band: 7
Salary Minimum: $20.29/hour - $21.58/hour
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: 8/15/25 - Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Credit Check
This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=289054&PostingSeq=1
jeid-f7783036e581894ba76d9a93fbd7b384