Office Specialist
Job ID: 285546
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:
*

About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Location
Augusta University -
Our Health Sciences Campus:
1120 15th Street, Augusta, GA 30912
Our Summerville Campus:
2500 Walton Way, Augusta, GA 30904
College/Department Information
The Georgia Cyber Innovation and Training Center is the single largest investment in a cybersecurity facility in the nation to date. The $100 million facility will help to fill the current and growing shortage of cybersecurity talent in the state and nation. The Georgia Cyber Innovation and Training Center represents a unique public/private partnership that includes Augusta University, Augusta Technical College, the University System of Georgia's research institutions, the Georgia Bureau of Investigation, and other state, federal, and private-sector partners working together to meet this workforce demand and to innovate, train, and strengthen defenses.
The state-of-the-art Center is located in the growing cybersecurity corridor in Augusta, Georgia, that is also home to the U.S. Army Cyber Command and Cyber School of Excellence at Fort Eisenhower. The Center is located on the downtown campus of Augusta University and houses the School of Computer and Cyber Sciences.
Job Summary
The Office Specialist (Receptionist) at the Georgia Cyber Innovation and Training Center will serve as a resource for tenants and students while making the first positive impression on our guests.
Responsibilities
The duties include, but are not limited to:

ADMINISTRATIVE DUTIES: Assist students, tenants, and guests by answering questions, providing maps, and helping them navigate through the campus. Maintain courteous and timely service to the employees, visitors, and guests. Represent the Center in a courteous and professional manner. Ask questions and listen to determine what each person needs. Use operational knowledge of the building to provide swift resolution to challenges experienced by students, tenants, or guests. Report service shortcomings affecting the guest experience in appropriate areas.
ADMINISTRATIVE SUPPORT: Support site amenities and programs as directed, including but not limited to: reception, events, mail, and courier services, materials storage, document management, copy services, shipping programs, and others as directed/needed.
UPDATE INFORMATION: Prepare forms, correspondence, and reports, and update/maintain databases, as necessary, including researching materials and/or contacting appropriate individuals both on and off campus for information
BADGES: Following standard operating procedure, issue badges to tenants, students, and staff of the Georgia Cyber Innovation and Training Center
EVENTS: Provide administrative support to on-site events as assigned
OTHER DUTIES: Perform all other job-related duties as assigned.
Required Qualifications
High School Diploma, GED, or equivalent from a recognized State or Federal accrediting organization with a minimum of three years of progressively responsible office support experience.
OR
Associate's degree from an accredited college or university in a related field
Knowledge, Skills, & Abilities
KNOWLEDGE
Proficiency in the Microsoft Office Suite
SKILLS
Good communication, organization, and problem-solving skills
Skilled in the management of multiple priorities in a calm and professional manner
Excellent multi-tasking skills
Self-motivated, confident, energetic, and flexible
Superior written and verbal communication
ABILITIES
Ability to maintain confidentiality
Ability to deliver exceptional customer service
Shift/Salary/Benefits
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=285546&PostingSeq=1
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