Job Summary:
Join our administrative team in the Department of Obstetrics and Gynecology as a Medical Program Assistant. Our department of physicians, advanced practice providers, researchers, trainees, and staff are unified in leading reproductive health forward. The Medical Program Assistant provides administrative support to faculty and staff including managing calendars, coordinating meetings requests, and supporting clinical and administrative projects.

Responsibilities:
Performs administrative duties to support providers, staff, services, and unit programs. May serve as the primary contact or customer service representative and subject matter expert. Tracks, prioritizes, organizes, and completes multiple ongoing clinical, research or academic projects. Requires Health Insurance Portability and Accountability Act (HIPAA) and Personal Protective Equipment (PPE) knowledge or training.
20% Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring
20% Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff
35% Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports
5% Serves as the primary contact and subject matter expert for specified program policies and procedures
5% Coordinates with senior management to define program goals and fiscal objectives
5% Identifies opportunities for program improvements and makes recommendations to the appropriate entities
10% Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:
Preferred
H.S. Diploma

Qualifications:
Required Experience:
-A minimum of 6 months experience in an office setting providing administrative support and/or customer service.
-Proficient with Microsoft Office (Outlook, Word, Excel and PowerPoint).
-Ability to work cooperatively to coordinate multiple projects and demonstrate independent decision-making.
-Excellent interpersonal, verbal, and written communication skills. Courteous, responsive, and service-oriented.
-Ability to transition effectively between tasks to maximize efficient use of time.
-Outstanding organizational skills.


Preferred Experience:
-One year of experience providing administrative support in an office setting.
-Knowledge of HIPAA requirements, ability to maintain confidentiality and use discretion.
-Knowledge of medical terminology and abbreviations.