Coordinator of Recreation Operations for Facilities and Concessions

Ball State University

Muncie, IN

ID: 7300830 (Ref.No. BSU46573)
Posted: 1 month ago
Application Deadline: Open Until Filled

Job Description

Provide support in the areas of facilities, aquatics, concessions, and event coverage including but not limited to: programs, club sport events, recreation services events, as well as promotion of all recreation venues. Ability to work nights and weekends.

Ball State University Recreation Services is looking to add an additional member to its staff, the Coordinator of Recreation Operations for Facilities and Concessions. Recreation Services, a department within Business and Auxiliary Services, has a reputation of managing facilities and programs in a safe, customer service oriented, and professional way. Recreation Services is looking for someone with the appropriate qualifications, certifications, and demeanor to manage multiple programs, areas, events, and students, while at the same time contributing to a positive work atmosphere.

Job Function:

Minimum Education:

Bachelor’s degree from an accredited institution or an equivalent combination of education, credentials, certification and experience.

Preferred Education:

Master’s degree in recreation administration, sport administration, or related field from an accredited institution or an equivalent combination of education, credentials, certification and experience.

Minimum Experience:

At least one year of professional recreation experience (a two-year graduate assistant position is equivalent to one year of professional experience) by date of hire; at least one year of direct management of student staff and facility risk management experience by date of hire.

Preferred Experience:

At least two years of professional experience in college or university recreation aquatics, facilities, concessions, and events. Experience in the following systems such as: Banner, UKG, SciQuest, CSGOLD, Innosoft Fusion, CBORD, OneDrive, WhenToWork, Formstack, and CampusLabs or equivalent.

Duties and Responsibilities:

Administer and further develop, plan, and coordinate a comprehensive university informal recreation program including but not limited to informal recreation activity areas, aquatic facility management, special event management, facility maintenance, and concession operations.
Recruit, hire, train, evaluate, manage, discipline, and develop student employees including facility leads, lifeguards, concession employees, and marketing students.
Manage the day-to-day operations of all facility related functions within Recreation Services and concession operations including but not limited to: communication of all facility related needs to student staff, facility maintenance logs and work order creation, ordering of Recreation Services and concession supplies through approved vendors, maintaining appropriate marketing and communication unit marks for all internal and external purchases, and oversight in the creation of standing orders, purchase orders, inventory management, and proper invoice payment for all reimbursements and orders conducted for the department.
Assist with financial resources including student payroll, equipment, facility maintenance, and concession operations in financial and data entry in accordance with university policies and procedures under the guidance of Recreation Services leadership.
Promote a safe environment (facility and/or programs within the facility) in which to participate and an atmosphere conducive to social fellowship and meaningful interactions.
Provide an effective risk management plan for all areas of responsibility.
Develop annual goals and objectives, which accurately reflect the operations of the Office of Sports Facilities Management and Recreation Services and the goals and missions of Ball State University.
Develop and evaluate annual goals and objectives both professionally and for the department, which accurately reflect the campus recreation requirements, the goals and mission of Ball State University’s Strategic Plan, and the university’s commitment to wellness. Regularly evaluate and revise department goals.
Provide support in the procurement, management, and inventory of all informal recreation equipment and supplies as well as concession operations.
Provide support to fellow Coordinators and Recreation Services leadership in other programs as assigned, including special event coverage and promotional events.
Provide support with the management of full-time field facility attendants for custodial and event set-up and tear-down needs.
Coordinate all matters of discipline to patrons utilizing the university Student Conduct Code; hold and conduct disciplinary meetings with patrons that are reported to be in violation of policies and procedures.
Provide “On-call” support throughout the course of the year to help in the oversight of all areas, events, or programs related to Recreation Services.
Contribute and maintain professional leadership, communication, and positive behavior to all internal and external patrons, Recreation Services employees and leadership. Behavior should serve as a positive reinforcement to the decisions, philosophies, and judgments of Recreation Services leadership.
Perform other related duties as assigned.

At Ball State University, we recognize inclusive excellence as an integral endeavor to fulfill our University’s mission and our strategic plan. We recruit, support, and retain a diverse population of students, faculty, and staff. We encourage and reward diversity of thought. We promote a work environment that encourages and rewards innovation and creativity. We pledge to keep Inclusive Excellence at the highest level of institutional importance and as a foundation in all that we strive to do. Our over-arching goal for Inclusive Excellence is to adopt a university-wide Inclusive Excellence approach to academic, administrative support, and service functions of the university. We believe Inclusive Excellence must be infused in every step we take.

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