Responsibilities:

30%- Analysis and functional design
● Analyze, document, and streamline complex business processes.
● Proactively develop relationships with internal business partners.
● Partner with various Business Process Owners and system users to elicit and document requirements.
● Author and review detailed business and technical functional design documents used to communicate business requirements to the technology development team.
● Configure and set up the HR system and/or data integrations to meet the business requirements.
● Provide business partners with information needed to inform change management plans; consult and review training materials and communications that are developed.

20%- Facilitate and execute testing
● Facilitate, support, design, and execute integration and system test plans.
● Partner with Business Process owners and subject matter experts across modules to test system enhancements and updates.
● Analyze and resolve defects found during testing.
● Serve as a positive change driver within the HRMS team, within OHR, and across the University.

20%- Production support
● Provide system support to ensure that the PeopleSoft HCM application is operational to the University’s business.
● Troubleshoot, analyze, detect, identify, and correct problems and deficiencies.
● Perform configuration and setup in the HCM solution.
● Support messaging, integrations, and batch scheduling.
● Develop user procedures, guidelines, and training documentation as needed.
● Maintain applicable service level agreements.
● Collaborate with the HRMS reporting team on complex data requests from business partners.
● Execute cyclical processes.

20%- Peer Leadership
● Supports team in planning and executing work to meet department goals.
● Provides mentoring, training, and project/Agile team leadership.
● Provide mentorship for team members.

10%- Product Management
● Submit product enhancement ideas to technology vendors to influence their roadmap.
● Research and analyze upcoming releases to understand future tool capabilities as well as ensure any impacts to the business are mitigated.



Qualifications
Required Qualifications:

● BA/BS degree plus four (4) years of work experience in the areas of business or systems process analysis or master’s degree plus two (2) years of work experience.

Preferred Qualifications:

● Experience working with a Talent Marketplace tool.
● Experience working with Boomi, or a similar integration tool.
● Four (4) or more years of experience with one or more Human Capital Management (HCM) systems (PeopleSoft HRMS is a plus).
● Experience in working with data systems and reporting in a higher education environment.
● Excellent communication skills, both written and oral, including communicating technology related concepts effectively with technically proficient and non-technically proficient individuals.
● Ability to determine appropriate times and methods for communications.
● Ability to work collaboratively with people with a variety of backgrounds including business representatives from across the University, technology resources from IT, and business process owners.
● Experience using query tools including SQL.
● Experience using HP Quality Center.
● Strong conceptual, analytical, and problem-solving skills.
● Proficiency in conducting analysis of human resources business processes and recommending improvements or efficiencies.
● Project management experience or education.