Job Summary:
The Operations Professional Intern is responsible for the oversight and safety of UW Recreation and Wellbeing (Rec Well) facilities. This is a limited term position under the direct supervision of the Coordinators of Operations. This individual will gain valuable recreation and leadership experience by having active involvement in student staff development, member experience, operational and facility management, campus recreation software, scheduling, budgeting, and risk management, all while serving as an ambassador for University Recreation & Wellbeing to the UW-Madison campus and community. The Operations Professional Intern will serve on the team responsible for the hiring, training, and development of approximately 140 student employees.

Responsibilities:
Arranges logistics, provides broad administrative oversight, and implements programmatic changes for one or more recreational programs to efficiently provide a broad range of recreational services to the institutional community. Develops marketing and communication materials for promotion to students, staff, and customers; and assists with recreational program staff recruitment and development.
20% Coordinates logistics for events and programs
20% Develops targeted communication plans and materials based on established goals
15% Identifies, proposes, and implements new or revised operational policies and procedures
30% Assists in implementing the staffing resource allocation plan including hiring, training, and supervision
5% Prepares and monitors budgets and purchases expenditures as needed
10% Engages in the Rec Well professional internship development curriculum, all staff meetings, divisional committees, and other professional development responsibilities and opportunities.
Tasks:
Provide leadership and manage the day-to-day operations of Rec Well facilities including the Nicholas Recreation Center and Bakke Recreation & Wellbeing Center.
Directly assist in the recruitment, hiring, training, supervision, scheduling, payroll, and evaluation of approximately 140 student employees with a focus on student training, development, and learning alongside the other Professional Intern.
Create, implement, and facilitate student employee trainings that may occur outside business hours or on weekends.
Work with Facility Services team for the upkeep, cleanliness, and maintenance of all activity spaces and equipment, including routine facility audits.
Create and maintain student staff job duties through Connect2Concepts, facility management software.
Implement and provide feedback on Rec Well policies and guidelines.
Follow up on incidents and accidents that occur in all facilities.
Collaborate to ensure consistency of processes and policies across all facilities and develop, review, and evaluate student employee resources.
Aid in the creation and tracking of the annual budget, specifically related to recreation and first aid supplies as well as student wages.
Assist in maintaining building security and safety through electronic access controls, key management, building surveillance, and two-way radio system.
Represent Rec Well at institutional workshops, informational meetings, training sessions, committees, and conferences.
Maintain all required certifications related to job responsibilities.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:
Required
H.S. Diploma

Preferred
Bachelor's Degree
Achieve or advancing towards Bachelor's degree or higher in a related field. Cumulative undergraduate GPA of at least 2.75