Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The Senior Administrative Support provides comprehensive administrative assistance, including preparing correspondence, reports, and managing communications. Responsibilities include maintaining records, handling cases per day, scheduling appointments and travel, attending staff meetings, and preparing confidential reports. This role also involves managing departmental supplies, assisting with financial reconciliation, and training clerical staff. The Senior Administrative Support makes decisions on minor administrative matters and ensures efficient clerical operations.

As a successful candidate, you will:

• Types correspondence, reports, and other documents using word processing equipment.
• Compiles and prepares reports, including periodic statistical and quality data reports.
• Screens visitors and telephone calls, providing information or directing them appropriately.
• Reads and routes incoming mail and emails.
• Files correspondence, records, and maintains physical grievance files for up to 6 years as required.
• Answers calls, processes email referrals, and enters them into the work queue for assignment and resolution.
• Composes and routes routine correspondence.
• Prepares confidential and special reports, including grievance and warning/discharge from care letters.
• Mails out correspondence and coordinates communication as needed.
• Schedules appointments and travel arrangements for staff.
• Attend staff meetings, record minutes, and distribute meeting documentation.
• Collects and forwards WeCare cards to the appropriate departments.
• Assists with completing financial reconciliation requests.
• Orders and manages departmental supplies.
• Makes decisions on minor administrative matters and completes clerical details independently as required.

Your qualifications should include:

Minimum Education:

• High school diploma or GED, some vocational/specialized training.
• Experience may substitute for minimum education requirements

Minimum Experience:

• 3-5 years responsible secretarial or clerical experience in a professional environment

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our Comprehensive Benefits, please CLICK HERE.