Accounting Customer Service Accountant
University of Michigan
Ann Arbor, MI
ID: 7294100
Posted: 1 month ago
Application Deadline: Open Until Filled
Job Description
Job Summary
The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers financial and human resource transactional support.
The Accounting Customer Service (ACS) Accountant reports to the Accounting Supervisor within the ACS team, they collaborate with fellow Accountants and Associates. Each Accountant processes a variety of accounting transactions requested by internal customers in addition to completing monthly responsibilities as assigned. These responsibilities are expected to be delivered with excellent customer service with accuracy and quality.
Work Location:
Because occasional on-site presence may be required, you are expected to live within a reasonable commuting distance to Ann Arbor. You are required to have a high-speed internet connection and a designated working space in your home. Equipment, including a laptop and monitors, will be provided for your use.
Please Note:
This position is 2 year term-limited
Visa sponsorship is not available for this position
Why Work at Michigan?
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:
Seven paid holidays and four paid season days.
A retirement plan that provides two-for-one matching contributions with immediate vesting
Many choices for comprehensive health insurance
Life insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
Responsibilities*
Journal Entry processing
Analyze financial transactions for accuracy
Use Business Objects (reports database) and PeopleSoft query in daily work
Use Microsoft Suite in daily work
Emphasis in Excel
Will maintain complex spreadsheets
Will perform complex functions
Provide exceptional customer service to the university's schools, colleges, and units
Via TeamDynamix (TDx) ticketing system, Telephone, and email
Close the Accounts Payable and General Ledgers at month and year-end
Chartfield structure/tree maintenance
Department, Project/Grant, Shortcode
Account Reconciliations
Internal Review
Financial Memo preparation
Cash Advance Approvals
Provide accounting guidance to the university community
Embrace LEAN principles to support a continuous improvement culture
Recommend and implement process improvements
Required Qualifications*
Bachelor's degree in Business Administration with a major in Accounting
1+ years experience providing customer service
1+ years experience with business software tools
The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers financial and human resource transactional support.
The Accounting Customer Service (ACS) Accountant reports to the Accounting Supervisor within the ACS team, they collaborate with fellow Accountants and Associates. Each Accountant processes a variety of accounting transactions requested by internal customers in addition to completing monthly responsibilities as assigned. These responsibilities are expected to be delivered with excellent customer service with accuracy and quality.
Work Location:
Because occasional on-site presence may be required, you are expected to live within a reasonable commuting distance to Ann Arbor. You are required to have a high-speed internet connection and a designated working space in your home. Equipment, including a laptop and monitors, will be provided for your use.
Please Note:
This position is 2 year term-limited
Visa sponsorship is not available for this position
Why Work at Michigan?
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:
Seven paid holidays and four paid season days.
A retirement plan that provides two-for-one matching contributions with immediate vesting
Many choices for comprehensive health insurance
Life insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
Responsibilities*
Journal Entry processing
Analyze financial transactions for accuracy
Use Business Objects (reports database) and PeopleSoft query in daily work
Use Microsoft Suite in daily work
Emphasis in Excel
Will maintain complex spreadsheets
Will perform complex functions
Provide exceptional customer service to the university's schools, colleges, and units
Via TeamDynamix (TDx) ticketing system, Telephone, and email
Close the Accounts Payable and General Ledgers at month and year-end
Chartfield structure/tree maintenance
Department, Project/Grant, Shortcode
Account Reconciliations
Internal Review
Financial Memo preparation
Cash Advance Approvals
Provide accounting guidance to the university community
Embrace LEAN principles to support a continuous improvement culture
Recommend and implement process improvements
Required Qualifications*
Bachelor's degree in Business Administration with a major in Accounting
1+ years experience providing customer service
1+ years experience with business software tools