Director of Donor Engagement
Job Description
Director of Donor Engagement
Job ID: 275572
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:
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About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Location
Augusta University -
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
Job Summary
Leads and directs all Donor Engagement and Stewardship activities for Philanthropy and Alumni Engagement that properly conveys our appreciation to our donors for their support. These activities and events may be both programmatic and personalized in nature. This position directly manages staff and works collaboratively with the entire Philanthropy & Alumni Engagement team as well as Deans, Directors and Designees across the University and Health System Enterprise to ensure high standards of stewardship excellence are achieved. Position is always seeking to engage and steward donors in creative and meaningful ways.
Responsibilities
Responsibilities include, but are not limited to:
Leads, directs, and plans for donor engagement and stewardship events, including but not limited to an annual cumulative giving event, individual donor recognition events, and collaboration with School, College and Units to provide best practice support for their individual scholarship events. Duties include finalizing and approving invitation lists, drafting or approving and communicating a run of show, managing overall budget for PAE programmatic stewardship events, and approval of catering, beverage, entertainment and parking services contracted for the events. Responsible for ensuring AU participates in the President's award and other select awards, leading the nomination and recognition processes, and any related event support.
Directs and manages the Gift Agreement process in collaboration with the VP for Foundations. Ensures that all gift agreement templates are updated with approved language and routing process is followed to ensure timely review, edits and signatures of these important documents. Maintains record of fully executed gift agreements and provides to IDS to be uploaded into the database.
Leads a comprehensive process to create quality annual endowment reports that work cohesively with annual reporting for our Foundations (AU and MCG). This work includes managing the requests, updates and edits to the donor and recipient lists, collaboratively working on the design of the endowment reports to complement the annual reports, and managing the production and distribution of the reports which is currently through the ODDER system, including updates to IDS to reflect endowment recipients on their database - record.
Reviews and recommends updated content for Donor Engagement and Stewardship website - ensuring current, compelling donor stories are uploaded and accessible. Works closely with Philanthropy Communications on video production in support of special events and messaging to key constituents; ensures a sound social media strategy in support of Donor Engagement and Stewardship activities and works collaboratively with Annual Giving to produce Thank View materials.
Collaborates with Philanthropy and Alumni Engagement operations to ensure best practices in the gift acknowledgement process, including but not limited to directing staff to update tax receipt letters, personalized presidential gift acknowledgement letters for major donors, and directs all other high level recognition correspondence. Directs and manages staff to handle a myriad of outreach activities that steward donors (such as birthday cards, holiday cards, consecutive giving recognition and collaborates with the Director of Annual Giving and the AVP of Gift & Estate Planning to manage stewardship for all identified societies, etc.).
Responsible for maintaining the Policies and Procedures library for all facets of Donor Engagement and Stewardship, including donor recognition standards for all facilities and programs as well as managing the existing donor recognition inventory, identification of space naming opportunities that reflect accepted best practices and conform with USG Board of Regents standards and leads the approval processes for implementation. Plans and executes the manufacture and installation of physical donor recognition pieces across the enterprise.
Works with Deans and MGOs on implementing and continuous improvement of scholarship award and recognition process.
Serves as AU's donor relations expert by staying current on donor relations trends and participating in training opportunities.
Perform all other job-related duties as assigned.
Required Qualifications
Bachelor's degree from an accredited college or university and a minimum of three years of experience in higher education or non-profit organization, specifically, experience stewarding private philanthropic gifts, or seven or more years of experience/training in fundraising, sales, marketing or similar.
Preferred Qualifications
Master's degree from an accredited college or university and five or more years major gift fundraising experience in higher education or non-profit organization, specifically, experience in personally stewarding private philanthropic gifts. Certified Fundraising Executive (CFRE).
Knowledge, Skills, & Abilities
KNOWLEDGE, ABILITIES, & SKILLS
Knowledge of standard event management tasks and resources
Experience with databases (especially Raiser's Edge) and internet searches
Excellent interpersonal, organizational, verbal/written communication skills, attention to detail and analytical abilities
A high energy level, integrity, and sincerity
Ability to multi-task, think creatively and handle a heavy workload
Requires adaptability, good judgement and initiative
Ability to work effectively with people of all ages and backgrounds, including healthcare professionals, community leaders, as well as patients, families, volunteers and employees
Willingness to work occasional evenings, weekends and conduct multi-day business trips
Ability to maintain confidentiality
Proficient in Microsoft Office and other computer software/databases
Shift/Salary/Benefits
Pay Band: B14
Minimum Salary: $75,300
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: 8/9/24 - Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
https://www.augusta.edu/hr/jobs/ Search Job Opening ID: 275572
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=275572&PostingSeq=1
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