Specialist, Golf Course
Job Description
Job Posting Closing Times: Job postings are removed from advertising at12:00 A.M.on the closing date e.g., at midnight on the day before the closing date.
Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:
Values intellectual curiosity and innovative teaching
Is attracted by the college's mission to promote equitable access to educational opportunities
Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
Focused on student academic achievement and postgraduate outcomes
Welcomes difference and models respectful interaction with others
Engages with the community both within and outside of ACC
Job Posting Title:
Specialist, Golf CourseJob Description Summary:
To support the day-to-day operations, inventory control, and tournament management of the college-owned golf course at the Riverside Campus.Job Description:
- Supervises, trains, coaches, directs, and coordinates reporting personnel while adhering to organizational human resource policies and procedures as well as related employment laws.
- Assists Golf Course Manager by overseeing staff's duties and day-to-day operations and acting on behalf of manager in manager's absence.
- Maintains courteous relationships with the public, vendors, contractors, and other golf course contacts and tactfully and efficiently responds to complaints, concerns, and problems as they arise.
- Supervises pro-shop including orders, merchandising displays, sales, and inventory control.
- Handles golf reservations and tee times.
- Directs the course Marshall Program including recruitment, scheduling, and training.
- Assists in the planning and operation of special events, tournaments, leagues, and clinics.
- Promotes use of the golf course and acts as marketing contact.
- Assures systems supporting cash handling, credit cards processing, and reservations are working properly.
- Coordinates golf play with groundskeeping and food/beverage areas as needed.
- Reports emerging issues to get direction and feedback from Golf Course Manager.
Knowledge
- Supervisory principles, practices, and methods.
- Thorough understanding of the rules of golf, proper golf etiquette, golf operations, and tournament set-up along with general safety regulations.
- Scheduling and labor force planning.
- Delivering quality customer service.
- Proper cash/credit handling knowledge.
- Effective supervisory and delegation skills, team building, and ability to collaborate well with others as well as working independently.
- Establishing and maintaining effective working relationships.
- Strong customer-service orientation when working with diverse employee, community, and partner populations.
- Effective planning, organizing, implementation, communication (bother written and verbal), problem-solving, and interpersonal skills including use of tact and discretion and the ability to meet deadlines.
- Reliability to maintain an established and flexible work schedule including evenings and weekends.
- Ability to maintain confidentiality of employee and work-related information.
- Use a variety of spreadsheet, word processing, database, and presentation software.
- Two years related work experience including one year supervisory experience.
- Completion of the ACC Supervisor Certificate Series Program will satisfy the supervisory experience required for this position.
- Three years of experience in sports management, marketing or related field including one year experience in similar golf operations as well as required supervisory experience.
- High school diploma or educational equivalent.
- Associate degree in business administration, sports management, marketing, or related field.
- Work is usually performed in a standard office or similar environment; at other times, work may be performed outdoors subject to various weather conditions.
- Subject to standing, walking, sitting, bending, reaching, pushing, and pullilng and at times subject to stooping and climbing ladders or stairs.
- Lifting objects up to 10 pounds with occasional need to lift 50 pounds.
Salary Range
$47,840 - $59,000
Number of Openings:
2Job Posting Close Date:
October 31, 2024Clery Act
As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.
Disclaimer
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.