Summary

TEMPLE, TX --- DISCO (Discovery, Integration, Success, Community, and Outreach) is the School of Medicine’s integrative academic support program, providing holistic support to medical students. The Lead, Academic Services will be responsible for implementing core student services, such as academic advising and workshops. The candidate will also provide academic support to medical students during transition throughout the milestones of their program.

This position will work primarily in Temple, Texas with some occasional travel to Houston, Texas. There may be increased travel to Houston the first 90 days of employment for program training and development.

Office hours at Monday - Friday 8 a.m. - 5 p.m. with occasional nights and weekends.This position may transition to a hybrid work arrangement after a review period.

Job Duties

• Academic Support:
  • Provides 1:1 academic advising and develops individual plans based on broader programmatic objectives to support School of Medicine students
  • Refers students, as appropriate, for specialized services (disability accommodations, mental health assessments)
  • Supports DISCO services (e.g., peer tutoring, workshops, etc.) for BCM School of Medicine students (Temple and Houston)
  • Will partner with Senior Coordinator and Lead, Program Management on DISCO projects and tasks assigned by Director
  • Maintains and enhances events, services, programs, and opportunities to support students during transition to medical school and throughout their program
  • As a member of the team, supports DISCO services (e.g., peer tutoring, workshops, etc.) and 3rd party resources for BCM School of Medicine students (Temple and Houston)
  • Performs other job-related duties as assigned
• Program Support - General:
  • Collaborates with DISCO leadership to assess and develop academic and support resources and services aligned with curriculum and academic standards
  • Ensures programs and other student services align with and meet compliance and accreditation guidelines
  • Answers student questions through e-mail, phone calls, and in-person consultations
• Program Support - Strategic:
  • Supports DISCO assessment strategies by working with the team to ensure evaluation and collection of identified metrics to demonstrate quality and outcomes of programming
  • Develops marketing materials to engage learners in utilizing academic support resources and services for both print and web
  • In collaboration with DISCO leadership, develops communications for students
• Office Support:
  • Provides administrative and logistical support to all BCM Student Affairs office events (Orientation, Family Day, White Coat Ceremony, Match Day, Graduation, etc.)
  • Reports to Senior Manager on OSA initiatives and events
  • Partners with Senior Academic Services Associate on communications and marketing
  • Partners with Coordinator, Program Management regarding events and activity logistics
  • Performs other job-related duties as assigned by Director DISCO, Senior Manager, and Student Affairs Deans

Minimum Qualifications

• Bachelor's degree.
• Six years of relevant experience.

Preferred Qualifications

• Master's Degree in a related field
• 3 years of experience as a Learning Specialist in Medical Education
• Experience supporting Step 1 and Step 2 preparation for MD students