Manager, Broadcast Services

Mt. San Antonio College

Walnut, Califonia

ID: 7284321 (Ref.No. CM-191-2024)
Posted: Recently posted

Job Description

Posting Details

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Posting Details

Posting Number CM-191-2024
Posting Title Manager, Broadcast Services
Position Title Manager, Broadcast Services
Division Administrative Services
Department Technical Services
FTE 100
Term (month/year) 12 Months/Year
Primary Work Schedule Monday-Friday 8am-5pm
Shift Differential: Shift differential eligibility based on the current collective bargaining agreement.
Health & Welfare:
  • Mt. San Antonio College offers a competitive and excellent benefits package providing medical, dental, and vision benefits to eligible employees and their dependents. Lifetime supplemental medical benefits are also available for eligible retirees.

  • The College contributes an annual premium up to the family coverage amount equivalent to Kaiser Permanente $15 office visit medical, DeltaCare HMO dental, VSP vision and life insurance plans for eligible employees.

The District participates in the Public Employees’ Retirement System (PERS), State Teachers’ Retirement System (STRS) retirement programs, and National Benefit Services.
*Note: The District does not cover Medicare expenses. Please visit the Mt. San Antonio College Benefits Website for further information. Salary and Health & Welfare Benefits are subject to change based on the Collective Bargaining Agreement.
Annual Salary Step Range $152,232- $176,484
Position Recruitment Details

Open Date 10/01/2024
Initial Screening Date 10/29/2024
Open Until Filled Yes
District Rights
We reserve the right to re-open, re-advertise, delay, or cancel filling this position. This recruitment may be used to fill future vacancies.
Application Procedure

Application Requirements
First Review of Applications: Complete application packets will be accepted until the position is filled; however, applications submitted by 11:59 p.m. (PT) on the above listed Initial Screening Date are assured consideration.
Applicants must submit all of the following materials online, unless otherwise noted, at Mt. SAC Employment Website to be considered for this position:
1. A Mt. San Antonio College online application.
2. A cover letter describing how the applicant meets the required education and experience.
3. A detailed résumé that summarizes educational preparation and professional experience for the position.
4. If applicable, all candidates, including current or former employees of the college, are required to show evidence of the awarded/conferred degree from the issuing college/university, and this evidence must be submitted with the online application to demonstrate that the required educational qualifications are met. Unofficial transcripts or a copy of the diploma are acceptable at the time of application. Official transcripts will be requested if an offer of employment is made.
5. Optional – Three letters of recommendation that reflect relevant experience (do not use social media or professional networks as a means to provide letters of recommendation). Confidential letters of recommendation are not allowed for this position.
Special Note to Applicants
To be guaranteed consideration, it is the applicant’s responsibility to ensure that all required materials are received before the initial screening date and time indicated on the job posting. Incomplete application packets will not be considered. All application materials will become College Property, will not be returned, and will not be copied. Please visit the Mt. SAC Employment Website to complete and submit your application for this position.
A confirmation number will be assigned when your application packet indicates the supplemental questions have been answered and a document has been attached to each required link. Assistance with the online application process is available through Human Resources at 1100 N. Grand Avenue, Walnut, CA 91789-1399. Human Resources telephone #: (909)274-4225. Human Resources e-mail: [email protected].
Do Not include photographs or personal information (e.g. DOB, place of birth, etc.) on your application or supporting documents.
Long Distance Travel for Interviews: If you are selected to participate in an interview and attendance will require you to travel in excess of 150 miles from your residence, please contact the Human Resources Technician listed on the interview invitation to discuss accommodation and/or travel reimbursement.
Foreign Transcripts:
Foreign Transcripts: Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.
Selection Procedure:
A committee will evaluate applications, considering the breadth and depth of relevant education, training, experience, skills, knowledge, and abilities. The screening committee reserves the right to limit the number of interviews granted. Meeting the minimum qualifications for a position does not assure the applicant of an interview.
Interviews may include a writing sample, committee presentation, and/or performance test. The start date will follow Board approval and live scan clearance receipt.

Position Description

Position Description

Position Overview
The Broadcast Services Department resides alongside Audio Visual Services, Event Services, and Performing Arts Operations within the Technical Services Division. Broadcast Services provides support for all broadcast-related facilities at the campus including the Television Studio, Remote Production Truck, FM Radio Station, and two-way radio systems, and produces video packages for a variety of events and departments on campus. Broadcast Services also handles all webcasting and video production for the campus, including streaming for monthly board meetings, various athletic and special events, and Commencement. 
Definition
Under general direction, plans, organizes, manages, and provides administrative direction and oversight for all functions and activities of the Broadcast Services Department of the Technical Services Division. Principle responsibilities include oversight and management of television and radio production facilities including the remote television production trailer and the television studio, oversight and management of video production and post-production activities for internal and external clients, technical support and maintenance of ratio production facilities and labs, and management of video captioning, distribution and archiving for the College. Manages the effective use of College and department resources to improve organizational and instructional productivity, support of new learning technologies, and customer service; provides highly complex and responsible support to the Director, Technical Services in areas of expertise; and performs related work as required. Coordinate and ensure appropriate management, support, and direction of all staff in the Broadcast Services Department. This is an overtime exempt position.
Supervision Received and Exercised
Receives general direction from the Director, Technical Services. Exercises direct and general supervision over professional, technical, and administrative support staff through subordinate levels of management and supervision.
Class Characteristics
This is a management classification responsible for all activities of designated broadcast production operations within the Technical Services Department. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility. The Incumbent organizes and oversees day-to-day production and support activities and is also responsible for providing professional-level support to the Director, Technical Services in a variety of areas. Successful performance of the work requires an extensive broadcast production and project management background, as well as skill in coordinating departmental work with that of other departments. This class is distinguished from the Director, Technical Services in that the latter has overall responsibility for all functions of the Technical Services Division and for developing, implementing, and interpreting policy and procedures.
Examples of Essential Functions(Illustrative Only)
1. Plans, manages, and supervises the daily functions, operations, and activities of the Broadcast Services Department. Provides complex broadcast engineering support services for other departments within Technical Services including Performing Arts Operations, Media Services, and Event Services.
2. Supervises the design, management, procurement, installation, programming, and maintenance of the campus broadcast technology, including broadcast production systems installed in classrooms, assembly spaces, conference rooms, and offices. Consults with end users, architects, engineers and project managers regarding new and upgraded broadcast production systems for all spaces on campus.
3. Manages and participates in the development and implementation of goals, objectives, policies, and priorities for the assigned function; recommends and administers department policies and procedures.
4. Participates in the development, administration, and oversight of the assigned budget; controls and authorizes expenditures in accordance with established limitations.
5. Evaluates, designs and recommends systems, equipment, materials, and staffing needs for assigned operations and projects; prepares detailed cost estimates with appropriate justifications; coordinates purchases and monitors and ensures adequate inventory levels of required supplies and equipment.
6. Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and makes recommendations to the Director, Technical Services.
7. Selects, trains, motivates, and directs assigned personnel; evaluates and reviews work for acceptability and conformance with department standards, including program and project priorities and performance evaluations; works with employees on performance issues; implements discipline and termination procedures; responds to staff questions and concerns.
8. Oversees the administration and maintenance of the College’s broadcast production infrastructure; researches, recommends, and approves College broadcast technology related purchases; provides implementation support; develops long-term broadcast systems strategies to plan for and control upgrades and growth; develops current and future technology standards; evaluates and implements new technologies; and encourages innovation among technical staff in the utilization and implementation of ideas and techniques.
9. Resolves complex broadcast engineering related problems as they occur; provides high-quality internal customer service to ensure timely technical support, installation, maintenance, and repair of broadcast systems and equipment.
10. Advises, provides guidance, and prepares and delivers presentations on issues pertaining to broadcast technology and infrastructure operations and services.
11. Maintains and directs the maintenance of working and official departmental files.
12. Monitors changes in regulations and technology that may affect assigned functions and operations; implements policy and procedural changes after approval.
13. Researches, interprets, applies and ensures compliance with state and federal regulations pertaining to assigned areas of responsibility, including Federal Communications Commission (FCC) rules and regulations and Title 17 of the United States Code (Copyright Law).
14. Establishes, implements, and fosters an environment of belonging as it relates to diversity, equity, inclusion, social justice, anti-racism, and accessibility (DEISAA).
15. Oversees, leads, and provides high-level customer service when interacting with the public, vendors, students, and College staff, including individuals from minoritized groups.
16. Utilizes critical thinking, decision-making, and problem-solving skills with tact, confidence, and diplomacy.
17. Implements, enforces, supports, and abides by federal, state, and local policies and Board Policies and Administrative Procedures.
18. Participates in and supports employee participation on committees, task forces, and special assignments, including, but not limited to, Screening and Selection Committees, mandated trainings, and DEISAA related trainings as required.
19. Prepares and delivers DEISAA-minded presentations related to assigned areas as required.
20. Performs other related duties as assigned.

Qualifications

Qualifications

Knowledge of
1. Principles and practices of supporting a DEISAA academic and work environment.
2. Engineering, design and systems management principles for modern, complex broadcasting systems including streaming media systems, sophisticated broadcast production systems, digital editing systems and other systems operated by the department.
3. Administrative principles and practices, including goal setting, program development, project management, implementation, and evaluation.
4. Budget development, administrative practices, and organizational and management practices as applied to the analysis and evaluation of projects, programs, policies, procedures, and operational needs.
5. Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
6. Principles and practices of broadcast systems engineering and management.
7. Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned programs, projects, and operations.
8. Methods and techniques for the development of presentations, business correspondence, and information distribution; research and reporting methods, techniques, and procedures.
9. Modern office practices, methods, and computer equipment and applications.
10. Principles and procedures of record keeping and report preparation.
11. English usage, spelling, vocabulary, grammar, and punctuation.
12. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, students, and College staff, including individuals of various ages, disabilities, socio-economic and ethnic groups.
Skills and Abilities
1. Implement, advocate for, and communicate the College’s vision and commitment to creating a DEISAA academic and work environment.
2. Oversee and address gaps in DEISAA in the recruitment and retention of faculty and staff.
3. Critical thinking and decision-making through observing, analyzing, inferring, communicating, and problem-solving in challenging situations with tact, confidence, and diplomacy.
4. Provide administrative, engineering and professional leadership and direction for assigned operations and activities.
5. Prepare and administer project budgets; allocate limited resources in a cost effective manner.
6. Organize, manage, implement, and maintain efficient and effective automated systems to ensure the reliability and integrity of broadcast systems on campus.
7. Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
8. Plan, organize, direct, and coordinate the work of professional and technical personnel as well as contractors and consultants; delegate authority and responsibility.
9. Select, motivate, and evaluate the work of staff and train staff in work procedures.
10. Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
11. Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
12. Manage complex engineering projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
13. Establish and maintain a variety of filing, record keeping, inventory and tracking systems.
14. Interpret, apply, and explain applicable Federal, State, and local policies, procedures, laws, and regulations.
15. Operate modern office equipment including computer equipment and specialized software applications programs.
16. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
17. Use English effectively to communicate in person, over the telephone, and in writing.
18. Understand scope of authority in making independent decisions.
19. Review situations accurately and determine appropriate course of action using judgment according to established policies and procedures.
20. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Education and Experience
1. Equivalent to an Associate’s degree from a regionally accredited college or university with major coursework in broadcast engineering or a related field; and
2. Five (5) years of experience in the design, installation, maintenance and administration of complex broadcast production systems and related equipment.
Pay Grade Eligibility N/A
Desirable Qualifications
1. Experience in the design and administration of broadcast production systems using Evertz control and routing components including Magnum Server and VIP Multiviewers
2. Experience implementing and managing video switching technology provided by Grass Valley Systems
3. Experience with NDI streaming/networking
4. Experience administering Motorola Mototrbo digital radio & repeater systems
5. Proven track record of implementing or overseeing programs or policies relating to
diversity, equity, inclusion, anti-racism, and accessibility, preferably in institutions
serving minoritized populations such as Hispanic Serving Institutions (HSI) and Asian American and Native American Pacific Islander-Serving Institutions (AANAPISI); OR
6. Proven track record of participating in programs relating to diversity, equity, inclusion, anti-racism, and accessibility, preferably in institutions serving minoritized populations such as Hispanic Serving Institution (HSI) and Asian American and Native American Pacific Islander-Serving Institutions (AANAPISI).
Licenses and Certificates
1. Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.
2. Possession of, or ability to obtain, a valid Federal Emergency Management Training certificate.
Equivalencies
Any combination of training and experience which would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications is listed in the Minimum Qualifications section.

Working Environment

Working Conditions

Environmental Elements
Incumbents work in standard video, audio, media, and broadcast production environments with moderate to loud noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances; may be exposed to electrical hazards. Incumbents may occasionally work outdoors for assigned events and be exposed to loud noise levels, cold and/or hot temperatures, and dust, fumes, and allergens. Incumbents may interact with staff, students, and/or the public in interpreting and enforcing departmental policies and procedures.
Physical Demands
Must possess mobility to work in a standard video, audio, media, and broadcast production setting and use standard equipment, including a computer, cameras, lighting equipment, and recording, editing, and duplicating systems; operate a motor vehicle and visit various College sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned equipment. Positions in this classification bend, stoop, kneel, reach, climb, and walk on uneven surfaces to participate in production activities; and push and pull drawers open and closed to retrieve and file information. Incumbents must possess the ability to lift, carry, push, and pull materials and objects, typically weighing up to 50 pounds, and occasionally heavier weights with the use of proper equipment.

Mt. SAC Employment Information

Mt. SAC Employment Information

Conditions of Employment
The person holding this position is required to be present on Mt. San Antonio College’s campus to perform all essential duties and responsibilities.
Official offers of employment are made by Mt. San Antonio College Human Resources and are made contingent upon Board approval. It is also required that a final offer of employment will only be made after the candidate has successfully been live-scanned and clearance for employment is authorized by Human Resources. Costs for live-scan services shall be borne by the candidate.
Notice to all prospective employees: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Administrative Procedure 3518, titled Child Abuse Reporting, as a condition of employment.
As required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Mt. San Antonio Community College Annual Security Report is available here: Mt. SAC Annual Security Report.
The person holding this position is considered a ‘Responsible Employee’ under Title IX of the Educational Amendments Act of 1972 and is required to report to the College’s Title IX Coordinator all relevant details reported to him or her about an incident of alleged sexual misconduct including sexual harassment, sexual assault, dating and domestic violence and stalking.
Mission, Vision, and Equity Statement
Our Mission: The mission of Mt. San Antonio College is to support all students in achieving their educational goals in an environment of academic excellence. Specifically, the College is committed to providing quality education, services, and workforce training so that students become productive members of a diverse, sustainable, global society. The College pledges to prepare students for lifelong learning through the mastery of basic skills, the achievement of associate degrees and certificates, and the completion of career and transfer pathways. The College will carry out this commitment by providing an engaging and supportive teaching and learning environment for students of diverse origins, experiences, needs, abilities, and goals. The College is dedicated to serving our community through improving economic achievement, advancing civic engagement, enhancing personal well-being, promoting critical thinking, and enriching aesthetic and cultural experiences.
Our Vision: Mt. San Antonio College strives to be regarded as one of the premier community colleges in the nation. We will be viewed as a leader in community college teaching, programs, and services. As a premier community college, we will provide access to quality educational programs and services, focusing on student success within a climate of integrity and respect. We will earn this reputation by consistently exceeding the expectations of our students, our staff, and our community.
Equal Employment Opportunity Policy
The College is an equal opportunity employer. The policy of the College is to encourage applications from ethnic and racial minorities, women, persons with disabilities, and Vietnam-era veterans. No person shall be denied employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (gender), age, sexual orientation, or the perception that a person has one or more of these characteristics.
Demographics
We recruit and retain quality employees who are reflective of our students and the community we serve, in addition to providing all personnel with equity and diversity training.”
The District is a proud Chicanx/Latinx, and Hispanic-Serving Institution, Asian American and Native American Pacific Islander-Serving Institution, and Minority Serving Institution, serving over 66,446 students based on the 2022-2023 academic year.
The student population is as follows:
  • by Race/Ethnicity – 57.02% Latinx, 9.33% White, 19.36% Asian, 2.82% Filipino, 0.23% Pacific Islander, 3.33% Black/African American, 0.28% American Indian/Alaskan Native, 2.02% two or more races and 5.61% unknown;
  • by Gender– 54.35% Female, 42.91% Male, 0.47% Non-Binary, 2.27% unspecified;
  • and by Age – 46.03% ages 19 or younger, 20.37% ages 20-24, 9.05% ages 25-29, 5.64% ages 30-34, 3.87% ages 35-39, 5.04% ages 40-49, 10% ages 50 and older.

The current employee population is as follows:
  • by Race/Ethnicity – 37% Latinx, 29% White, 15% Asian, 6% Black/African American, 1% Middle Eastern or North African, 1% Native Hawaiian or Other Pacific Islander, 2% Two or More Races, 9% unknown;
  • by Gender – 56.47% Female, 42.19% Male, 1.34% Non-Binary;
  • and by Age – 3.94% ages 20-29, 19.46% ages 30-39, 30.21% ages 40-49, 46.39% ages 50 and older.
Conflict of Interest
Mt. San Antonio College employees and the Board of Trustees members shall not engage in any employment or activity that is inconsistent with, incompatible with, or in conflict with Mt. San Antonio College’s Administrative Procedures (AP 2710 Conflict of Interest, AP 2712 Conflict of Interest Codes).
Inquiries/Contact
Human Resources
1100 N. Grand Avenue, Walnut, CA 91789-1399
Phone: (909) 274-4225
E-mail: [email protected]

Applicant Documents

Required Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter
  3. Transcripts to Meet Required Qualifications
Optional Documents
  1. Letter of Recommendation 1
  2. Letter of Recommendation 2
  3. Letter of Recommendation 3
  4. Professional License/Certificates/ Credentials
  5. Other Document 1

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * What does it mean for you to have a commitment to diversity? How have you demonstrated that commitment? How would you see yourself demonstrating it here?

    (Open Ended Question)

  2. * What does 'equity' mean to you? How would you enact your definition of equity in this position?

    (Open Ended Question)

  3. * Incomplete application packets will not be considered. Stating “see resume” on your application will be considered an incomplete response.
    • I understand this statement
  4. * Evidence of minimum qualifications must be established in the online application form. Supporting documents such as cover letter, resume, etc. will not be used for the purpose of determining minimum qualifications.
    • I understand this statement
  5. * Employees must be California residents on their date of hire and for the duration of their employment with Mt. SAC.
    • I understand and agree to abide by this statement
  6. * The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission.
    • I understand this statement
  7. * For an application packet (application, cover letter, resume/curriculum vitae) to be considered complete it must contain your experience implementing or overseeing programs or policies relating to diversity, equity, inclusion, and anti-racism, preferably in a minority serving institution such as Hispanic Serving Institution and Asian American Native American Pacific Islander Serving Institution.
    • I understand this statement