Position Summary
Position Summary:

The Associate Vice President of Operations (AVP Operations) reports directly to the Chief Financial Officer and Vice President for Administration. The AVP Operations position provides administrative direction and support for the operations, maintenance, and improvements for College capital physical assets. The position oversees the planning, organizing, coordination, budgeting and management of Plant Operations (including maintenance, custodial, and grounds), Capital Planning and Project Management (including capital project design, project management, and space planning), and Receiving Operations. The AVP of Operations manages College operational emergencies and unscheduled College closures in collaboration with the President. The AVP Operations has the ability to work effectively with a wide range of constituencies in a diverse community. The AVP Operations also has the ability to use varying styles and approaches that reflect an understanding and acceptance of the role of culture in a diverse, multicultural workplace.

Essential Duties and Responsibilities:

The following are the functions essential to performing this job:

1. Direct supervision of the Director of Plant Operations, the Director of Capital Planning and Project Management, the Receiving Operations Manager, and an Executive Associate.
2. Develop and manage the operating and maintenance budgets for building maintenance, custodial, grounds and vehicle equipment maintenance, emergency preparedness, receiving and mailroom operations, facilities planning and capital improvements (CIP), and construction projects.
3. Ensure that team plans and employee goals are coordinated and integrated closely with the College strategic plan and annual strategic priorities.
4. Oversee all aspects of personnel management within departments including but not limited to training, professional development, performance management, recruiting, and hiring.
5. Oversee capital budget planning for the Five-Year Capital Improvements Program and the Annual Capital Budget Request to the State of Maryland, and the Six-Year CIP funding request to Frederick County. Identify the annual capital improvement projects for the five- and six-year periods. Develop a plan of action for College capital improvements and establish priorities for the implementation of the plan. Oversee the completion and submission of required federal, state, and county reporting.
6. Provide support for the College Safety and Crisis Management Team and the Emergency Management Plan. Ensure that the written continuity of operations plans meet the requirements of the Maryland Emergency Management Agency.
7. Oversee the procurement process for operational and capital projects.
8. Create and update, in collaboration with the Director of Capital Planning and Project Management, the Campus Facilities Master Plan. Ensure that the plan addresses renewal projects and reflects an order and planned sequence of activity over a 20-year period.
9. Chair the Campus Planning Committee.
10. Provide oversight of the College construction/renovation/capital projects to ensure timely completion.
11. Ensure that all buildings, grounds, equipment and systems, and vehicles are operational 24 hours a day, 7 days a week.
12. Collaborate with the Director for Plant Operations on snow removal, storm recovery operations, and emergency restoration of facilities to ensure the least amount of downtime for College facilities.
13. Develop policies and procedures related to Operations.
14. Provide oversight of assigned College policies and procedures related to Operations and lead an annual review of each of those policies to maintain currency.
15. Provide oversight and management of College operations, in collaboration with the President, for all College emergency closings (including inclement weather conditions or other factors affecting normal operations) as an essential personnel team member. Be present during all College emergencies or closures to oversee, collaborate, and manage progress to reopen the College as soon as practical.
16. Oversee the operation of all applicable Operations software applications for the following: building automation systems (BAS); computerized maintenance management systems (CMMS); space scheduling software (25-Live or other); and College electronic control building access system.
17. Manage the following: office and classroom relocations; the property disposal process; OSHA compliance for employee training; and compliance for fire and life safety equipment inspections.
18. Create an inclusive team environment that reflects an understanding of the value of a multicultural workplace.
19. Manage and oversee receiving and mail operations across the College.
20. Other duties as assigned.

Required Minimum Qualifications
1. Bachelor’s Degree and seven (7) years of cumulative experience in facilities management, capital planning, and skilled trades management.
2. Five (5) years of supervisory experience of twenty (20) employees or more.
3. Maintain a valid driver’s license and the ability to lift up to 25-pounds, climb and descend stairs or ladders, walk long distances, tolerate periods in outdoor conditions of both winter and summer conditions, with or without accommodations.
Desired Qualifications
1. Master’s Degree and ten (10) years of cumulative experience in facilities management, capital planning, and skilled trades management.
2. Experience in physical plant operations and systems, building systems, and commercial construction in a higher education institution.
3. Proficiency in the use of Microsoft Office Suite, BAS systems, access systems, CMMS systems, and space scheduling systems.
4. Demonstrated ability to manage and direct large-scale institutional infrastructure and building operations and capital construction or renovation projects.
5. Demonstrated ability to provide leadership in organizational change.
6. Demonstrated ability of professional written and oral communication skills.
7. Experience developing and managing large, multi-faceted budgets.
8. Strong organizational, reporting, and record-keeping skills.