The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
• Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at [email protected] or call (702) 651-5800 to be directed to the appropriate Recruiter.

Job Description

*Please Note: Based on the volume of applications received this recruitment may close at any time. Applicants are encouraged to apply as soon as possible.

The College of Southern Nevada (CSN) is seeking applications from well-qualified candidates for the  Administrative Assistant II of the Counseling and Psychological Services position. This is a full-time, twelve-month, benefits-eligible position. The position reports directly to the

The Administrative Assistant has the responsibility of providing administrative support within the Counseling and Psychological Services (CAPS) department. The hired candidate will provide high-touch support to our community of students, faculty, and staff. The Administrative Assistant maintains a consistent focus on our students’ needs. The ideal candidate understands the importance of empathy, active listening, and accountability when working with students. Under direct supervision of the manager of Counseling and Psychological Services, duties include but are not limited to the following:.

• Utilize a Student’s First/Student Centered approach in everyday duties and interactions. Promote a culture of inclusiveness and belonging with diverse students and colleagues.

• Perform front desk/receptionist duties at the North Las Vegas campus with flexibility to travel to other campuses as requested.

• Answer incoming phone calls and address callers’ needs/relay information as appropriate. Respond to requests for information.

• Distribute, explain, receive, review, and process CAPS intake paperwork. Make initial eligibility determination and contact students for additional information and clarification as required. Explain program details and respond to questions. Maintain student CAPS records.

• Understand and comply with HIPAA and FERPA laws.

• Monitor department email and respond to incoming email. Compose and send emails to students and others.

• Schedule meetings as requested. Prepare agendas and action items. Take meeting minutes and distribute written summaries.

• Maintain complex databases and spreadsheets.

• Maintain and inventory of supplies and equipment.

• Prepare and type required documents and schedule interviews.

• Organize and coordinate workload independently among deadlines and shifting priorities.

• Assist CAPS team as needed, complete tasks/special projects requested from CAPS team.

• Utilize empathy, active listening, and de-escalation skills in working with students in distress.

• Follow protocol for notifying supervisor and clinician of student in crisis.

• Perform other related duties as assigned.

Minimum Qualifications

• Graduation from high school or equivalent education and two years of clerical and administrative support experience which included experience in one or more of the following areas: maintaining records and files; preparing a variety of materials using a personal computer or word processor; assisting customers in completing forms and applications; and/or performing secretarial duties in support of professional staff; OR one year of experience as an Administrative Assistant I in Nevada State service; OR an equivalent combination of education and experience as described above.

Preferred Qualifications

• Associate’s Degree in Business or related area.

• Minimum of 1 year of experience working with individuals with documented disabilities.

• Previous experience with case management software and/or student information systems.

• Communication skills (i.e., fluent in ASL (American Sign Language), Spanish.

• Possess superior written, oral and interpersonal communication skills with a demonstrated dedication to customer service.

• Proactive problem-solving skills and ability to work in a high-traffic, fast-paced environment where deadlines are respected.

• Demonstrated experience/aptitude to quickly learn and retain institutional knowledge.

• Experience working with the population of individuals with disabilities

• Demonstrated problem solving skills.

• Proven knowledge of the application in Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint and Outlook).

• Proven organizational and time management skills.

• Proven experience dealing with confidential and sensitive information.

• Proven experience working with ADAAA, Section 504, FERPA or similar federal, state or local mandates.

Work Hours

Monday through Friday 8:00 a.m. through 5:00 p.m. There may be occasional need for weekend and/or evening work based on the needs of the college.

Starting Salary

Grade 25, Step 1 $ 42,636.96

Per Nevada Administrative Code (NAC 284.170), salaries for initial appointments for classified positions typically begin at Step 1.

The College of Southern Nevada offers a generous benefit package, including an excellent PERS retirement plan (a defined benefit plan), vacation & sick leave benefits, 11 paid holidays, educational benefits, and health insurance plans that can be added with flexible spending accounts or health savings accounts. Supplemental options (long term care, short term disability, and legal). Tuition discounts at the Nevada System of Higher Education (NSHE) institutions. As well as tuition discounts for spouses, domestic partners, and dependents.  Perks encompassing on campus employee discounts, professional and personal development opportunities; and statewide employee purchase programs.  Join a dynamic team investing in our future, Students First.

To be considered for this position, please upload the following documents to your application: 

• Resume - List a detailed description of the major duties that you performed as part of each job. You must demonstrate that you qualify for the position and your education and experience must be clearly documented.

• Cover letter

• Unofficial College Transcripts (optional) - If you have not graduated, please attach your transcripts to receive education credit for classes you have taken. Credit is given for classes relevant to the job posting.

NSHE - INTERNAL APPLICANTS PLEASE NOTE

CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete an application outside of the internal application process and apply as an external candidate, your application will no longer be considered at the time of minimum qualification review. In order to prevent the disqualification of your application, you will need to reapply as an internal candidate before 11:59 pm the day prior to the position close date.

For more details on this position, please visit our website: My Career at CSN.

CSN is an Equal Employment Opportunity/Affirmative Action institution. For more information, visit http://www.csn.edu/nondiscrimination.

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.  

All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.  

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.  

Schedules are subject to change based on organizational needs.  

CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.