Specific Duties & Responsibilities



Audio / Video Event Production Support (50%)

Audio/video/event productions conducted in both studio and field environments.
Record and edit audio podcast, lectures, radio interviews, or any other audio production requests for the School.
Record, edit, and facilitate webcast video productions in lecture halls and studio for in person events at the School.
Offer constructive recommendations to clients and staff for changes/ enhancements to improve clarity and overall project quality.
Serve as secondary support for A/V Technicians.


Online Learning Content Production and Support (50%)

Serve as producer and technical resource to lecturers using on-line collaborative software (such as Zoom, Microsoft Teams) in support of synchronous and asynchronous online learning/eLearning content initiatives.
Record, monitor, and provide technical assistance of live online course content.
Troubleshoot basic technical issues for online remote clients during recording sessions.
Operate recording equipment for faculty and customer sessions when conducted in studio.
Generate reports documenting workflow inhibitors as necessary.


Special Knowledge, Skills, & Abilities

Excellent interpersonal and customer care skills, including the ability to explain technical points clearly and simply to faculty, staff, and students from a variety of diverse backgrounds.
Strong troubleshooting skills and the ability work collaboratively and alone to find effective solutions.
Strong organizational skills with a proven ability to effectively prioritize workload.
Ability to take initiative and be proactive to meet deadlines.
Strong written communication skills.
Proven ability to multi-task and process data quickly with a high level of accuracy.


Technical Qualifications or Specialized Certifications

Expertise in operating media hardware and software including (but not limited to)
Experience working on live or post-production content for broadcast TV and Radio programs.
Thorough understanding of industry recognized Digital Audio Workstations (Adobe Audition, Pro Tools, Logic Pro X, Reaper).
Familiarity with Non-linear editing programs (Adobe Premiere Pro, Final Cut Pro, After Effects, DaVinci Resolve).
Digital studio cameras, studio lighting, microphones (wired/wireless), switchers, audio/video editing equipment, video conferencing and webcasting systems, portable audio/visual capture equipment.
Standard office computers (Macintosh and PC) and equipment, Adobe Creative Suite, Apple Final Cut Pro 7, Microsoft Office Professional, Adobe Connect, FTP programs, Internet Browsers.
Standard audio production equipment and software such as Adobe Audition, Audacity, Soundtrack Pro, or Sound Forge.
Standard office software: Microsoft Office Professional, FTP programs, internet browsers.


Physical Requirements

Requires the ability to bend, push, lift and assemble equipment of approximately 50 lbs.


Minimum Qualifications
High School Diploma or graduation equivalent.
Four years related experience.
Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
Bachelor's Degree in audio or video media production or equivalent experience.
Certification in the Adobe Creative Suite or equivalent apps.
Experience working in an educational environment.
Experience in event production and auditorium-based audio/visual systems.
Certified Technology Specialist (CTS) certification.