JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: The Dental Office Manager administers the comprehensive daily activities of the clinic. This position provides staff supervision, oversight of patient scheduling, coordinating work/duty positions, and conducting routine business office functions.



DUTIES AND RESPONSIBILITIES:

Supervises and coordinates office staff, students, and providers to best meet patient treatment requirements.
Manages personnel records, PTO/STO/FMLA eligibility and use as well as initial and annual training records/requirements.
Supervises, monitors, and manages all financial operations of the clinic including ordering, payment, vendors and support services as well as budgetary compliance.
Trains personnel to clinic standards to ensure efficient and effective operations.
Ensures clinic and operating systems are opened to patient care and closed at the end of the day.
Coordinates extra-curricular activities with external agencies, schools, health clinics and community activities.
Assists in any clinical position due to staff shortage or high-level patient care in areas of sterilization, patient processing, and student assistance.
Monitors and ensures compliance with critical protocol directives in areas of infection control, bloodborne pathogens, and personal protective equipment.
Performs other duties as required and necessary.


MINIMUM REQUIREMENTS:

EDUCATION: Bachelor’s Degree. (TRANSCRIPT REQUIRED)

EXPERIENCE: Two (2) years of experience in a dental office/clinic as a dental assistant or hygienist; OR Six (6) years of experience as a Clinical Dental Assistant. Must maintain registration as a licensed dental assistant in the State of Tennessee. Nitrous Oxide Monitoring and Radiology Certification required. (PROOF OF LICENSURE IS REQUIRED)

LICENSE/CERTIFICATION: A Registered Dental Assistant (RDA) in the State of Tennessee, with certification in radiology and nitrous oxide monitoring is required. (PROOF OF LICENSURE IS REQUIRED)



KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of basic business functions and execution.
Knowledge of basic dental treatments, terminology, and delivery of dental care.
Familiarity with basic dental insurance, 3rd party payors and TennCare.
Basic computer skills with clinical and business office software.
Ability to work effectively with a diverse population and community of patients.
Ability to function as a team leader using tact and professional discretion to encourage the highest performance standards. Ability to gather data, compile information, and statistics to prepare reports for internal and external use.