Student Services Specialist 1

Job ID: 274423
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location



Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary

This position is relied upon to provide a student-focused customer service approach and an understanding of processing and systems. Their primary focus will center on processing applications, admission requirements, and document imaging work - scanning, imaging, and indexing. This position also provides general data entry support in the student information system and assist in other areas during peak times, such as, but not limited to decisions, residency, transfer catalog, transcript evaluation, etc.

Responsibilities

Duties include, but are not limited to:

APPLICATIONS: Process applications for all incoming students from multiple systems. Responsible for data entry into student information system as well as updating and maintaining all student information in appropriate university systems (Banner).

DOCUMENTS: Data entry and scanning of documents into Banner and Xtender respectively.

DUTIES: Contributes to the overall success of the department by performing other essential duties and responsibilities as assigned by the immediate supervisor.

STUDENT FILES: Maintain student files by managing flow of new documents, tracking transcripts, and updating checklists for all applicants and students.

REPORTS: Run reports to perform quality control checks on data entry as needed to check files and/or databases for data accuracy and completeness of files.

OTHER DUTIES: Performs other duties as assigned.

Required Qualifications

High School diploma, GED, or equivalent from a recognized State or Federal accrediting organization combined with a minimum of one year of customer services, clerical, or related experience.

Preferred Qualifications

Experience in BANNER, Xtender, Slate, Reporting Systems, transfer articulation or other student information systems
Proficient in Microsoft Excel

Knowledge, Skills, & Abilities

KNOWLEDGE

Proficient in Microsoft Office and other computer software/ databases.

Operation of a personal computer, photocopier equipment, imaging scanner, and standard office machines

SKILLS

Attention to detail in collecting and assembling printed or copied materials such as reports, bulletins, and articles, and delivering finished materials.

Excellent interpersonal, written, and verbal communication skills.

ABILITIES

Ability to maintain confidentiality and work effectively.

Shift/Salary/Benefits

Shift: Days/ Monday-Friday

Pay Band: B2

Salary: $15.77/hourly - $16.91/hourly

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information



Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

https://www.augusta.edu/hr/jobs/ Search job ID: 274423

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365


To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=274423&PostingSeq=1

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