Posting Text
South Dakota State University Cashier’s Office is offering an exceptional career opportunity as Director of Student Accounts. We are looking for a confident and innovative professional to guide our Jackrabbit students as they navigate their financial commitments. This position is located in Brookings, South Dakota and is a 12-month, full-time, benefits-eligible position. This position is supervised by the Assistant Vice President of Financial Services.

Must be authorized to work in the U.S. Sponsorship is not available for this position.

KEY RESPONSIBILITIES:
This position is responsible for managing student account billings, payments, and refunds. The unit also administers preliminary, in-house collection efforts and student loans. The successful candidate will be able to demonstrate an aptitude for leading teams that prioritize customer service while accurately and efficiently processing a significant volume of financial transactions.

BENEFITS:
South Dakota State University offers a wide range of excellent benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave. We offer a generous retirement plan that includes 6% matching, 10 hours of annual leave each month, 9.34 hours of sick leave each month, and eleven paid holidays. Relocation benefits are available per university’s guidelines. Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions.

MINIMUM QUALIFICATIONS:
Bachelor’s Degree related to Finance, Accounting, Business Management or Economics completed by date of application;
At least three years of related experience;
Demonstrated ability to apply technology to business solutions; and
Professional oral and written communication skills.

PREFERRED QUALIFICATIONS:
Experience in managing higher education student receivables;
Experience with collection of past due accounts;
Demonstrated successful supervisory experience;
Knowledge of policies, procedures, rules, and laws related to student financial aid, student privacy (FERPA), and collection of current and past due accounts;
Demonstrated ability to promote excellent customer service;
Established record of initiating and implementing process improvements;
Experience or potential in developing effective communication plans;
Ability to collaborate well with other units;
Familiarity with Ellucian Banner software.

APPLICATION PROCESS:
This system will guide you through the electronic application form. This employment site will also require the attachment of a cover letter, which should specifically address how the candidate meets the qualifications as outlined in the advertisement, resume, and a reference page with the contact information for three professional references. Email applications will not be accepted. Please contact SDSU Human Resources at (605) 688-4128 if you require assistance with this process.

Any offer of employment is contingent on the university’s verification of credentials and other information required by law and/or university policies, including but not limited to, successful completion of a criminal background check.

South Dakota State University is a tobacco free environment. It is the policy of the University to maintain a drug-free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students. This position is subject to South Dakota State University’s Drug and Alcohol Testing Policy 4:14.