Job Description
Syracuse University’s Office of the Registrar seeks a detail-oriented Functional Business Analyst II to enhance its student information systems, specifically leveraging expertise in PeopleSoft Student Records. Key responsibilities include complex report development, using tools like Tableau and Oracle SQL, supporting internal teams that manage PeopleSoft Student Records and Graduation Processing by creating and maintaining audits and also by analyzing and understanding student career progression and the configuration of student academic load. This position will also assist with system process management through documentation, system testing and by leading system enhancements in order to improve system processes. Essential skills include system and data analysis expertise, effective collaboration and communication, and meticulous attention to detail.
Qualifications
Bachelor’s degree in information technology, business, or related discipline.
Five (5+) plus years of relevant work experience.
Information systems acumen indicated by experience in functional administration of enterprise systems and database applications.
Knowledge of university reporting requirements and FERPA.
Job Specific Qualifications
Strong technical skills and experience with PeopleSoft, various enterprise systems, databases, reporting tools.
Experience managing data accuracy and security.
Strong interpersonal, verbal, and written communication skills are required.
Demonstrated ability to manage multiple projects simultaneously and ability to work collaboratively with university colleagues with a forward thinking, student centered and service-oriented approach.
Responsibilities
Provide technical support and subject matter expertise for PeopleSoft, Security/FAST, and third-party systems including, but not limited to Parchment, Diplomatic, 25Live, Acalog/Curriculog and other enterprise application systems.
Administer student records security, manage, and maintain access to data appropriately.
Work with functional and technical users in the Registrar’s Office to determine the appropriate access to data based on PeopleSoft permissions lists or access to information in data in enterprise systems and reports.
Research new functionality and improvements as it relates to the various enterprise application systems.
Provide technical project support for new functionality, upgrades, and other assigned projects. Develop and maintain required process documentation.
Create, update, and maintain various reports, production queries and dashboards to support the processes of the Registrar’s office, schools and colleges and external agencies such as NSC.
Approve, test and support queries in the data warehouse and University repositories.
Continually review structure both of queries and of the data warehouse to facilitate better ways to collect and use information from the production systems; work with ITS to make data warehouse structural changes.
Audit and analyze data and trends for decision making as it relates to improving and supporting various processes.
Analyze business requirements and translate them into functional specifications as required.
Develop, document, and maintain various test plans for new functionality and system enhancements during regression and upgrade test cycles.
Other duties as assigned.
Physical Requirements
*
Tools/Equipment
*
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.