Job Summary
This recruitment will be used to fill one full-time Program Representative 1 position for the College of Engineering at Oregon State University (OSU).

The College of Engineering (COE) is committed to building a community of faculty, students, and staff that is increasingly inclusive, collaborative, diverse, and centered on student success. This position will support COE’s efforts to broaden our capacity to advance student success across individual identities and facilitate the continuous improvement of teaching and learning in the College.

The Program Representative 1 (Student Success & Scholarships Coordinator) is a key advocate for student success and student financing within the College of Engineering (COE), playing a central role in facilitating scholarship disbursements, student support programs, and helping to foster a supportive and inclusive campus environment. Reporting to the Director of Student Success & Scholarships, this position is dedicated to helping COE students connect to university and community resources they need in order to succeed throughout their educational journey and beyond. This position will work with multiple systems/software including, CORE, GRRS, Slate and Scholar Dollars.
Why OSU?
Working for Oregon State University is so much more than a job!

Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.

FACTS:

• Top 1.4% university in the world
• More research funding than all public universities in Oregon combined
• 1 of 3 land, sea, space and sun grant universities in the U.S.
• 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties
• 7 cultural resource centers that offer education, celebration and belonging for everyone
• 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates
• 35k+ students including more than 2.3k international students and 10k students of color
• 217k+ alumni worldwide
• For more interesting facts about OSU visit: https://oregonstate.edu/about

Locations:

Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.

Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.

Total Rewards Package:

Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including:
• Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
• Free confidential mental health and emotional support services, and counseling resources.
• Retirement savings paid by the university.
• A generous paid leave package, including holidays, vacation and sick leave.
• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.

Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU.
Key Responsibilities
60% – Scholarship Award Administration:
Provide efficient processing and distribution of scholarships to COE students, adhering to all relevant policies and procedures.
Address student scholarship-related issues promptly to ensure students receive uninterrupted financial support.
Manage scholarship appeal processes and provide support to students facing financial hardships.
Collaborate with the Director of Student Success & Scholarships alongside the Scholarship Office, OSU Foundation, Financial Aid Office and Student Accounts to maintain and expand scholarship portfolios that align with the college’s commitment to diversity, equity and inclusion.
Provide support to COE faculty and staff involved in scholarship application review and scholarship administration.
Maintain knowledge about OSU financial resources in order to deliver exceptional, holistic service to students navigating the higher education financial landscape.

30% – Student-Centered Success Operations:
Collaborate with Director of Student Success & Scholarships to provide program administration to student peer support programs, fostering a culture of empathetic peer-to-peer support and collaboration. Provide training and supervision to student workers as needed.
Perform operational aspects of student success initiatives that aim to align COE students’ basic necessities and resource needs to college, university, and of COE students and are collaborative with college and university partners.
Partner with various stakeholders to develop inclusive programs and events that contribute to the overall success and well-being of all COE students.
Forge strong partnerships with academic advisors, student services staff, faculty members, and campus leadership to develop synergies and communication about support efforts.
Respond promptly and courteously to inquiries from students, parents, and other stakeholders, ensuring their experiences reflect the college’s dedication to student success.

10% – Professional Development:
Identify higher education best practices by engaging regularly in student success and scholarship program professional development opportunities.
Other duties as assigned.
What We Require
Two years of technical or professional-level experience advising and/or instructing the public concerning specific programs or processes, monitoring programs, or performing participant reviews.

What You Will Need
Experience in higher education student services administration
Excellent communication and interpersonal skills, with an empathetic customer service-oriented approach.
Demonstrated ability to collaborate and build effective partnerships.
Commitment to fostering an inclusive and supportive environment for students from diverse backgrounds.
Strong organizational skills with the ability to manage multiple tasks and priorities effectively.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.
What We Would Like You to Have
Bachelor’s degree
Experience in scholarship administration, financial aid, and/or student services within higher education.
Familiarity with scholarship management systems and/or student services programming preferred.
Experience with supervising and/or leading undergraduate students.
Experience using Excel functions.