Supervisor, Program Management - Clerkship - Temple, TX

Baylor College of Medicine

Temple, TX

ID: 7244522 (Ref.No. 19429-en_US)
Posted: May 14, 2024

Job Description


This position is responsible for overseeing the processes of delivering a coherent and coordinated curriculum at the regional campus in Temple, Texas. This role oversees the day-to-day operation of the curriculum administrative and support staff by training the course coordinators on improvement methods and deliverables as they pertain to our accreditation standards. This position is also responsible for ensuring the course coordinators maintain specific policies, procedures and standards with respect to our current curricular practices and also will serve as the primary liaison between the course directors and faculty. This role will train, oversee and maintain the clinical course workload for the clerkship coordinators.

This position oversees course and program administration for the School of Medicine Curriculum Office and administratively supports operations to satisfy accreditation standards. This position works with a high level of autonomy and must exercise discretion with high volumes of complex, confidential information. A proven ability to independently manage multiple tasks and projects with competing priorities and deadlines, screen and prioritize communications and opportunities from external and internal sources and organize and maintain administrative processes is essential to this position. This role will require the following: Professionalism, exceptional customer service skills, ability to work in a team environment, good oral and written communication skills, and the ability to prioritize multiple tasks.

Job Duties

  • Plans, implements, and oversees education programs and activities.
  • Supports deans and educational leaders who develop procedures for implementation and CQI of processes used to administer curriculum.
  • Works closely with course faculty and staff to monitor adherence to procedures and deadlines.
  • Collaborates with the Evaluation and Assessment team to ensure successful exam administrations
  • Provides content development support for programs and activities.
  • Assists with strategic planning initiatives and process improvement efforts.
  • Assists in the review and update of operational policies and procedures; recommends improvements.
  • May assist in financial management activities, including financial analysis and forecasting, or financial reporting.
  • Participates in staff meetings to provide information and training, promote professional effectiveness, and to review current practices and procedures.
  • Administratively supports the clerkship directors/program coordinators.
  • Manages the various system applications utilized in medical education departments (i.e. Blackboard, Leo DaVinci, SAP, E-Value, ExamSoft, etc.).
  • Provides clerkship/program materials and documentation on matters relating to SOM courses.
  • Interacts with clerkship/program directors to facilitate clerkship/program objectives.
  • Performs critical tasks related to the annual review processes in collaboration with clerkship/program directors.
  • Performs other duties as required.

Minimum Qualifications

  • High School diploma or GED.
  • Four years of relevant experience.

Preferred Qualifications

  • Bachelor’s or Master's degree.
  • Four years or more of administrative oversight of an ongoing program or project.
  • Leadership and/or supervisory experience.
  • Demonstrated work experience, knowledge, and understanding of accreditation standards.
  • Demonstrated knowledge of and technical capability in the use of various educational system applications.

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

Baylor College of Medicine (BCM) partners with our affiliate, Baylor Scott & White Health (BSWH), to operate the BCM Temple Campus. BSWH is committed to improving the health of those they serve and therefore partners to model the same behaviors that are promoted to patients. As such, the BCM Temple Campus is unable to hire individuals who use nicotine products.

Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.