Responsibilities*
Help record sales, food costs, and labor costs, maintain and reconcile tracking reports for Michigan Dining.
Manage and validate the Unit bargain staff records; correct errors and resolve inconsistencies and irregularities.
Review retail contracts for multiple facilities and maintain data in the event management system to ensure accurate billing. Resolve billing data inconsistencies and concerns with internal and external customers and reconcile processes to confirm all contracts have been billed and funds received.
Provide customer service support to our Event management application users by creating new accounts, and answering questions when they arise.
Audit weekly and monthly billing for all of Michigan Dining.
Approve student payroll, and serve as back-up payroll delegate.
Support Statement of Activity (SOA) reconciliation and invoice tracking tools used by Michigan Dining.
Process financial transactions and provides ad hoc reporting.
Prepare and facilitate audits of Michigan Dining's internal billing and invoicing.
Assist callers who may be students, faculty, staff, parents, vendors, retail clients, or other campus community guests and members.
Provide support for Michigan Dining in a multi-unit environment. Manage calendars for assigned staff and departmental calendars for special events, unit-specific visitors, and shared room resources. Manage mail distribution and orders office supplies. Make travel arrangements. Coordinate meetings and agendas, and takes meeting notes. Serve on search committees.
Partner with Michigan Dining's Training team to manage the scheduling for all Michigan Dining new hire onboarding. Meet with all new hires on their first day to walk through each new hire's onboarding schedule. Show all new employees how to navigate Michigan Dining online tools.
Coordinate service requests for maintenance and other common office needs.
Manage office files, systems, email groups, and online directories. In partnership with other administrative assistants reviews and maintains information on sections of the public MDining website, staff intranet, and shared drives.
Support units by making labels. Proofreads communications and materials for accuracy and grammatical correctness.
Hire, and supervise student office staff.
Support departmental initiatives including student engagement and Diversity, Equity, and Inclusion.
Support a team of essential employees that are required to work on campus.
Skills You Have
Associate's Degree with 4-5 years of administrative experience, or High School Diploma with 8-10 years of administrative experience.
Customer Satisfaction and Communication
Work with Diverse Constituencies
Sustainability
Technology