Position Overview
This position will be responsible for providing support, coordination and oversight to the Human Resources front office and operational functions. The role ensures and maintains stewardship of the university and its resources by adhering to ethical standards of professional conduct. This position will include responsibilities of supervision of other employees, volunteers and/or students while acting in a manner consistent with the University’s core mission and values of learning, community, responsibility, integrity and quality.

Duties may include:
Maintain I-9 compliance
Apply all university and department policies, procedures and legal requirements
Maintain file security and hazard protection
Process public record requests
Optimize client and program satisfaction through teamwork and commitment to customer service
Provide support to the HR operating functions as a whole
Supervision of other front office employees, volunteers, and/or students
Other duties as assigned

Unit URL
https://www.uidaho.edu/human-resources
Position Qualifications
Required Experience
Two years of customer service experience
Two years performing administrative or office support experience
Interpreting, applying and explaining information such as regulations, policies or services
Independently solving problems/performing liaison activities in a high-volume work setting
Reviewing documents for compliance with established procedures
Handling confidential materials with discretion

Required Education
High school diploma or equivalent
Required Other
None
Additional Preferred
Experience with employment eligibility verification procedures, including the I9 and E-verify system
Supervisory experience
Interpersonal and organizational skills and attention to detail
Experience working in a higher education environment
Experience working with Human Resources issues and programs
Knowledge of employee records compliance with federal and state law, and University policy
Experience/knowledge of record security measures and procedures
Experience with Banner