Specific Duties & Responsibilities



Academic Advising (80%)

Help students navigate their academic experience by assisting with proactive academic planning, creative problem solving, and connections to academic resources.
Work with students holistically to help them meet their personal and academic goals and to help find solutions for personal, social, financial, and academic probations.
Assist undergraduates with course registration, academic strategies, selecting majors and minors, and developing post-graduation plans.
Track student progress by generating reports, examining student data, and connecting with students about registration, grades, and graduation to support their success and retention. View and manage early warning flags by providing outreach to students and communicating with faculty.
Troubleshoot problems with registration and refer students to support services to facilitate success.
Advise undergraduates on academic opportunities and requirements, policies, and procedures.
Provide early interventions, identifying and communicating with 'high-priority' students identified by faculty in each academic term.
Meet with academic probation students and reinstated suspension students to conduct a self-assessment and academic success plan.
Monitor students’ academic progress to advise them of their academic standing.
Communicate to students the process and deadlines for graduation processing.
Create and maintain accurate academic records through the use of degree audit software and SIS, document student meetings and notes in the student information database.


Programming, Projects, & Collaboration (20%)

Conduct group advising sessions, advising workshops, and/or co-sponsor events with faculty and other support offices.
Work closely with key campus partners (Registrar, Life Design, Financial Aid, Student Life, Residential Life) to ensure that this role functions effectively in connecting advisees to campus resources.
Participate in Advising and campus-wide working groups and committees.
Work on projects to continually improve the service of academic advising and the training and development of academic advisors.


Special Knowledge, Skills, & Abilities

Demonstrated passion for working with highly talented, socially and culturally diverse student populations.
Ability to use appropriate judgment when dealing with sensitive issues.
Exceptional interpersonal, oral, public speaking, writing, and listening skills.
Excellent ability to work collaboratively with students, faculty members, and staff at all levels.
Demonstrated capacity to work effectively with persons from diverse backgrounds and to foster sensitivity to diversity and an inclusive campus and community culture.
Proven ability to cultivate trust and credibility with colleagues and to build positive and effective relationships.
Proven track record of establishing strategic relationships to strengthen program and service delivery.
Ability to effectively present information to learners.


Minimum Qualifications
Master's Degree.
Three year's experience.
Additional experience may substitute for advanced education, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
Experience in student development theory.
Extensive knowledge and experience managing holistic advising, assessment, academic and student affairs collaborations, diversity, identity, and inclusion.