Program Coordinator

Northwestern University

Evanston, IL

ID: 7221240
Posted: February 26, 2024
Application Deadline: Open Until Filled

Job Description

Job Summary:

Provides management for an education, research &/or operations program/project, recommending goals, assessing feasibility and ongoing performance & providing day-to-day oversight of administrative & operational functions.

Specific Responsibilities:

Administration

· Manages day to day operations.

· Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.

· Acts as liaison to IT to ensure technology systems are properly installed & maintained.

Budgets & Financial

· Enters individual &/or summary of transactions into journals &/or general ledger or other NU enterprise system.

· Reviews; ensures approval based on alternatives regarding practice & policy; analyzes and classifies transactions in accordance with established chart or coding of accounts; creates new accounts; prepares, processes, reconciles & provides receipts (as appropriate) for transactions.

· Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e- mail from customers/vendors; corrects or escalates.

Communication, Outreach & Recruitment

· Develops coordinated, consistent marketing and brand messages.

· Maintains the center’s state-of-the-art website.

· Incorporates social media and networking into program/project aspects as appropriate.

Evaluation

· Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.

· Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.

Events

· Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.

· Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.

· Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.

· Faculty and Postdoc Support

· Coordinates faculty and postdoc recruitment, appointment & credentialing processes including placing ads, candidate communication & visit.

Program Development

· Manages program/project curriculum, seminars, presentations, workshops, learning experiences, chat rooms, websites, social networking, etc. based on goals/objectives.

· Manages speaker selection, communication, and topic development.

Regulatory Compliance

· Ensures compliance with all necessary organizations.

· Prepares documentation as required.

Supervision

· Supervises 1-2 workstudy students &/or provides work direction.

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications:

· Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.

· 1 year program/project administration or other relevant experience.

Minimum Competencies: (Skills, knowledge, and abilities.)

· Advanced knowledge of word processing, spreadsheet, email, and database software programs is required.

Preferred Qualifications:

· 2-3 years of administrative support or other relevant experience required.

Preferred Competencies: (Skills, knowledge, and abilities)

· 2 year administrative experience including budgets, finance, grants, facilities, &/or human resources; or other relevant experience.









Target hiring range for this position will be between $55,000 – $62,500 per year. Offered salary will be determined by the applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.