Registered Nurse - Nurse Navigator PRN REMOTE

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, andtreatment facilitiesin Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The Nurse Navigator RN functions as a member of the multidisciplinary team as an advocate and educator for patients from the initial intake phone assessment, through diagnostic studies, diagnosis, and treatment plan. The Nurse Navigation utilizes the nursing process, including assessment, diagnosis, planning, implementation, and evaluation to navigate new patients through the intake and evaluation process to treatment plan. The Nurse Navigator utilizes effective assessment skills and clinical knowledge to evaluate whether the patient’s condition makes them an appropriate candidate for travel and treatment. The Nurse Navigator serves as a liaison between the patient and family, primary care physician, internal and external care providers, specialists, and referring providers. The Nurse Navigator acts in compliance with hospital site (ATL, CHI, CAL, PHX) and enterprise policies/procedures as well as the state specific Nurse Practice Act.

The successful candidate:

• Must be able to work PRN; As Needed between the hours of 8a-6p, Pacific Standard Time. A minimum of 2 shifts required per pay period with a minimum of 1-8 hours worked per shift.

• Uncover and assess cancer treatment history which includes diagnosis, type of treatment, names and addresses of treating physicians and or facilities. Works closely with OIS representatives and new patient schedulers when evaluating patient’s appropriateness for visiting CTCA. Upon initial visit, interview patients and meets with them to ascertain clinical appropriateness to receive care at affiliated facilities, as well as clinical appropriateness for any clinical trials. Complete preadmission clinical evaluations and makes recommendations assessing the patient’s needs related to the medical diagnosis, treatment providers, treatment options and financial resources. Ensure proper and timely documentation in patient’s EMR and all outside records, imaging is received and current for evaluation. Follow patient through treatment decision to ensure there are no gaps in care to keep the patient moving timely through to treatment decision, resolving barriers as they arise.

• Promote inter and intra departmental collaboration, nurture relationships with others and is viewed positively by co-workers. Respond appropriately to negativity, seeks to promote understanding and mutual achievement of goals. Strong orientation toward services excellence. Utilize brand platform for consistent deployment of services. Seek opportunities for organization improvement, consistently apply thinking to departmental operations to enhance or improve services. Demonstrate an orientation toward achievement and professional growth, actively seek and initiate self-improvement through continuing education and/or participation in work projects that offer developmental challenges.

• Facilitate and/or assist with admissions via the intake process. Collaborate and develop plans of care (huddles) with teams from intake, medical oncology, specialty clinics and CAM ensuring the patient is educated on the proposed plan of care. Provide clarity and address concerns the patient and family may have. Facilitate multi-disciplinary patient education to ensure a thorough understanding of the proposed plan of care. Act as liaison between Oncology Information Services (OIS) and the Medical Center care providers in all aspects of service recovery anticipating the needs of the patient. Facilitate a positive interaction between OIS and the Medical Center to ensure optimum attention to the Mother Standard of Care.

• Carry own share of responsibility and willingly help others. Support the goals of the department and participates in department performance improvement. Attend required staff meetings. Plan workflow to assure timely completion of relevant responsibilities. Ensure that encounters are documented, new chart is complete and contains necessary items for physician.

• Apply problem solving techniques to the intake evaluation process. Plan workflow to assure timely completion of relevant responsibilities. Ensure that new chart is complete and contains necessary items for physician. Assess special travel needs and work closely with support staff to ensure all details are coordinated for the upcoming patient visit.

• Demonstrate knowledge of patient safety goals relevant to the work environment. Demonstrate knowledge of hospital variance reporting system and appropriate management procedures for unexpected occurrences. Demonstrate appropriate response to organizational disaster codes. Complete annual department Hazardous Communications Training. Complete required CE Direct. Consistently follow organizational guidelines for effective hand hygiene. As indicated, follow guidelines for standard and transmission-based precautions. Adhere to facility policies and procedures including assisting in maintaining the Joint Commission standards.

Qualifications

Your qualifications should include:

• Graduate of an accredited school of nursing

• State-issued Registered Nursing (RN) license

• BLS

• Oncology Certified Nurse highly preferred

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our comprehensive benefits, click here:Benefits Information