Software Analyst

Saint Mary’s College of California

Moraga, CA

ID: 7208655 (Ref.No. 4940787)
Posted: January 18, 2024
Application Deadline: Open Until Filled

Job Description

Job Type
Full-time
Background

Founded in 1863, Saint Mary's is a residential campus nestled 20 miles east of San Francisco in the picturesque Moraga Valley. Based in the Catholic, Lasallian and Liberal Arts traditions, Saint Mary's currently enrolls more than 3,100 students from diverse backgrounds in undergraduate and graduate programs. The De La Salle Christian Brothers, the largest teaching order of the Roman Catholic Church, guide the spiritual and academic character of the College.

As a comprehensive and independent institution, Saint Mary's offers undergraduate and graduate programs integrating liberal and professional education. Saint Mary's reputation for excellence, innovation and responsiveness in education stems from its vibrant heritage as a Catholic, Lasallian and Liberal Arts institution. An outstanding, committed faculty and staff that value shared inquiry, integrative learning and student interaction bring these traditions to life in the 21st century. The College is committed to the educational benefits of diversity.

Reporting to the Manager of Administrative Information Services (AIS), the Software Analyst maintains and supports the college's Enterprise Resource Planning (ERP) system (Ellucian Colleague) and related reporting tool (Microsoft Power BI) . They also maintain the operations of third-party application integrations (e.g., ImageNow, DocuSign and other proprietary administrative applications).

1. System Administration and Database Management: Administers, documents and maintains access to the enterprise softwares of: Ellucian Colleague and Microsoft Power BI. Participates in departmental planning. Manages user access and security. Performs audits of user access and security. Coordinates and manages integrations with third-party solutions.

2. Customer Support: Works directly with end-users to troubleshoot and resolve issues and develops project requirements and plans; conducts end-user training individually and in groups, writes technical and end-user documentation; and maintains the operations of third-party application integrations (e.g. ImageNow, DocuSign and other proprietary administrative applications) and coordinates the work of outside consultants in service of end users' needs. Maintains the day to day operations of AIS, including working with the end users and updating scheduled processes, performing other complex and technical operations that are unable to be completed by departmental staff.

3. System Analysis and Development: Manages and installs ERP software updates. Communicates with users regarding changes to the software. Coordinates change calendars and documentation on software updates. Assists users in the creation and modification of Power BI reports and other data related infrastructure.

4. Project Management: Confers with administrators and users regarding desired enhancements and modifications to information systems, which includes providing technical expertise and recommendations with regard to business processes and how software may support such processes; duties include programming and project management of complex projects.

5. Ongoing Professional Development: Works in a highly collaborative environment and develops effective relationships within the Department and with other areas of the College; attends conferences, workshops and meetings consistent with professional development, as well as on-going College training programs, to meet the growing demands of the position.

6. Other Duties as Assigned
Requirements
Education: REQUIRED: B.A. and/or equivalent training and experience

Experience: at least two (2) years experience as a Software Analyst or equivalent combination of education and experience.

Skills/Abilities: Ability to function in a team oriented environment with a commitment to excellent customer service; program testing and debugging techniques. Ability to provide analysis of business processes, as they relate to the use of software; experience and ability with training and providing technical direction and assistance to users. Demonstrated commitment to establish and maintain cooperative and effective working relationships with faculty, staff, students and others from diverse multicultural communities, preferably in higher education settings.

Other Requirements: Availability for occasional weekend/evening work; travel for training and conferences.

Supplemental Information

Application Instructions: Please apply online at Saint Mary's Staff Career Page. Your application is considered complete if you include the following:
  1. Resume
  2. Cover letter that specifically addresses how you meet the qualifications and are prepared to support the Mission of the College
  3. The name and contact information for three (3) professional references
  4. Consent authorizing a broader inquiry which may include reference checks, a motor vehicle check, and a third-party background check

Saint Mary's is an equal employment opportunity employer. We support inclusive excellence and are committed to creating a safe and welcoming community for all. College policy prohibits discrimination based on race, color, religion, national origin, ancestry, age, gender, sexual orientation, marital status, medical condition, physical or mental disability, gender stereotyping, and gender identity, taking a protected leave (e.g. family medical or pregnancy leave), or on any other basis protected by applicable laws. Saint Mary's College annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Saint Mary's College Report, see the website here: https://www.stmarys-ca.edu/public-safety-transportation/clery-reports-and-alerts. To request a paper copy please call Public Safety at (925) 631-4284. The report includes the type of crime, venue, and number of occurrences.

Salary Description $74,000

To apply, visit https://recruiting.paylocity.com/Recruiting/Jobs/Details/2171141


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We envision a community that goes beyond tolerance of differences to one guided by social justice, cultural competence and engaged citizenship. We know we can reach greater heights of excellence by learning from diverse people.