Position Description

• Maintain essential confidential student records and accounts.
• Respond to account inquiries in person, on the phone, and via email account within 24-48 hours.
• Replies to emails sent to the Bursar e-mail account within 24-48 hours.
• Post payment and other transactions to student accounts and reconcile
• Generate itemized billing statements, 1098-T upon request within 24-48 hours.
• Manage Third-Party billing for employee reimbursement programs and follow up with them to ensure timely payment. i.e., EdAssist, NJ Division of Vocational Rehabilitation, VA Vocational Rehabilitation (Tungsten system), Bancroft.
• Reconcile refund transactions under the direction of the director.
• Reconcile various programs under the direction of the director.
• Research and manually adjust student accounts to correct system errors when assigned.
• Apply principles, federal and/or state laws, and regulations in the course of official duties.
• Call, email, and send e-bills to students with past-due balances and assist them with financial options
• Send accounts to Collection agencies, process payments from the collection agencies, maintain accurate and current records
• Work with the director to monitor and perform analysis, categorizing all accounts with outstanding debit and credit balances at month-end and year-end closings.
• Represent the Bursar’s Office during One-Stop Zoom hours
• Serve as backup for team members in Bursar/Cashier Offices when required

Position Requirements

• High school diploma or equivalent required with 4-6 years of related work experience preferred.
• Demonstrated accounting experience, strong analytical skills, effective problem-solving skills, and attention to detail required.
• Comprehensive knowledge of standard accounting processes, procedures, and bookkeeping required.
• Demonstrated effective communication, and interpersonal skills both written and oral.
• Demonstrated computer proficiency and a working knowledge of standard office equipment are required.
• Demonstrated ability to operate independently, prioritize and organize own work schedule, multi-task, and meet established deadlines.
• Demonstrated ability to work effectively and efficiently online using widely accepted platforms such as Zoom and Teams
• Demonstrated strong understanding of Accounting Principles, Cashiering Functions & Federal and State Financial Aid.
• Demonstrated organizational skills and detail-oriented
• Demonstrated ability to operate independently and prioritize workloads
• Demonstrated strong ability to work proactively, and be able to implement their work independently
• Demonstrated strong analytical skills
• Demonstrated knowledge of standard accounting processes, procedures, and bookkeeping
• Demonstrated strong working knowledge of Microsoft Word, Excel, and Google Docs and Sheets

Position Preferred Qualifications/Experience

• Student-service related experience.
• Ability to speak a second language.

About Rider University

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