Military Student Records Cord1

Job ID: 252582
Location: Summerville Campus
Full/Part Time: Full Time
Regular/Temporary:

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About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 9,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.

Location
Augusta University -Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary
Job Posting RefreshProvides initial guidance to walk-ins, callers, and answers questions about VA Benefit eligibility and chapters. They correct records from students to certify the student's hours in VA ONCE and set the student up in 3rd Party contracts to keep enrolled students from being dropped from their courses until the VA is invoiced and pays Augusta University. This position does an initial reconciliation of their accounts and adjusts student contracts as necessary. This position may manages other military educational or vocational programs. This position reviews military waiver application and supporting documentation. If applications meet the criteria, this person processes those items in BANNER. MVS offers programming for student veterans throughout the year and assists with those events on the main campus and assists staff events at Ft. Gordon and in the community as well.

Responsibilities
Responsibilities include, but are not limited to:

• Provide correct information to students and accurate certifications to Veterans Affairs or other military program so that students can receive housing and book stipends and AU received payment as soon as possible. Place the student in 3rd party contracts to prevent them from being dropped from classes.
• Provide excellent customer service for callers, when emailed and face-to-face.
• Assist students to submit military and recently separated tuition waivers with the required documentation. Add appropriate codes to BANNER/SLATE in a timely manner.
• Assist with other military affiliated student events as required
• Perform all other job-related duties as assigned.

Required Qualifications
Associate's degree from an accredited college or university with two years of experience in higher education or relevant work experience.

Preferred Qualifications
Bachelor's degree from an accredited college or university. Familiarity with BANNER/SLATE, VA ONCE, VA Educational Benefits rules and regulations, GoArmyEd processes, and good conflict resolution skills.

Knowledge, Skills, & Abilities
Demonstrated ability to interact positively with diverse groups of people with various backgrounds and interests; written, oral, and interpersonal communication skills, ability to use computers and software (Word, Excel, Banner). Exemplary customer service skills. Ability to maintain confidentiality. Detail-oriented.

Shift/Salary/Benefits
Shift: Days; Monday - Friday
Pay Grade: 12
Salary Minimum: $15.06 - $18.77
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply
Consider applying with us today! https://www.augusta.edu/hr/jobs/ Search Job ID: 252582Select University Faculty & Staff > External Applicants if you are a candidate from outside the universitySelect University Faculty & Staff > Internal Applicants if you are a current university employee If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=252582&PostingSeq=1

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