Patient Safety Assistant - Per Diem, Nights - Multiple openings

City of Hope

Duarte, CA

ID: 7143570 (Ref.No. 10020292)
Posted: May 4, 2023
Salary / Pay Rate: $20.50 - $24.60 / hour
Application Deadline: Open Until Filled

Job Description

About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope’s commitment to Diversity, Equity and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

Position Summary

The Patient Safety Assistant is an individual who possess the skills and knowledge necessary to provide one-on-one safety assistance for patient whom alternatives or restraints may not be adequate or appropriate. This is either in the form of 1:1 sitting with the patient or virtual sitting.

This position will provide continuous observation and/or surveillance of patient needing monitoring.

Key Responsibilities include:

· Provides accurate, reliable, courteous and timely services to all customers.

· Delivers only the following patient care in a manner consistent with the scope of practice of their discipline and the standards established by City of Hope as expressed in the plans for provision of

· care and policies and procedures, under the direct supervision of a Registered Nurse:

o Observes the patient continuously with the patient in full view.

o Ensure that patient does not pull or dislodge lines, tubes, & dressing

o Assist patient up to the commode and/or bathroom

o Assist with turning and Activities of Daily Living (ADLs) with PCA presence in patient room.

o Assist in re-orienting confused/disoriented patients as needed.

o Never leaves the patient-utilizes the call light in the patient room for all relief or assistance as needed.

o Provides diversional activity for the patient as appropriate, i.e., card playing, conversation,

o reading, music, DVD’s etc.

· Demonstrates competence to their role and function in high risk or problem prone behaviors.

· Maintains current knowledge and awareness of organizational and regulatory standards, policies and procedures that pertain to this position.

· Participates in a collaborative, empowered work environment as demonstrated through teamwork.

· Effectively communicates with all customers and team members to meet organizational goals and to provide customer satisfaction.

· Maintains current knowledge and skills through attendance and participation in organizations and departmental meetings and continuing education activities as applicable.

· Demonstrates fiscal responsibility by appropriate and timely use of organizational resources.

· Actively participates in performance improvement activities to continuously improve service delivery.

· Demonstrates City of Hope values in individual work performance.

· When applicable:

o Demonstrates understanding and proficiency of the use of the patient monitoring device.

o Demonstrates knowledge and skill necessary to provide appropriate care to patient population requiring video monitoring.

o Verbally redirects patient over digital 2-way audio device that is in patient room. Immediately summons the nursing staff if the patient requires assistance.

o Wears headset at all times and verbally redirects patient using the digital 2-way audio feature.

· Maintains visual observation at all times whether in room or on monitor.

· Provides prompt notification of appropriate clinical staff if patient requires assistance.

· Participates in report with oncoming or off going staff when arriving for shift and upon completion of shift. Reviews pertinent information and behaviors.

· Seek immediate help or advice as soon as possible when patient appears to pose a threat to themselves or others.

· Participates in a collaborative identification and reporting of patient safety issues.

· Monitors for and maintains patient environmental safety. Notifies clinical staff of potential safety hazards.

· Demonstrates a safe work practices and attitude.

· Expectations while on duty:

o Dedicated attention to observing patients with no outside distractions. No personal cell phone use.

o Never leave monitor station unattended. If you need to step away, call for backup first.

o No food and/or drink in patient care areas.

o Keep your workspace clean and tidy.

o Maintain documentation.

· Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality.

· Performs other related duties as assigned or requested.

Basic education, experience and skills required for consideration:

· High School Graduate or equivalent.

· 6 months patient care experience in and acute or sub- acute facility or experience working in a hospital environment.

Required Courses/Training:

· Patient Monitoring Device (where applicable)

Required Certification/Licensure:

· AHA BLS Certification

Additional Information:

· The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.

· As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.

· This position is represented by a collective bargaining agreement.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

Salary / Pay Rate Information:
Pay Rate: $20.50 - $24.60 / hour

The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.



City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.