Position Description

Principal Duties and Responsibilities:

• Lead and mentor diverse infrastructure teams responsible for enterprise services, network, servers, storage, architecture, and automation.
• Provide leadership for the planning, development, implementation, and scalable rollout of technology services.
• Establish and continuously review infrastructure goals, objectives, and operating procedures.
• Oversee the data protection and disaster recovery aspects of business continuity.
• Coordinate the business impact analysis process and the creation of response plans.
• Coordinates the exercising and testing of BCDR plans, including post-incident review of recovery plans.
• Collaborate directly with facilities planning and management to coordinate infrastructure work.
• Leverage data gathering and analytics to drive continuous improvement of infrastructure across the technology stack.
• Partner with different administrative offices and affiliate hospitals to provide efficient workflows for operations and support services across the IT infrastructure technology stack.
• Partner Office of the CTO leadership to proactively engage with and respond to the changing needs of faculty and stakeholders.
• Abide by and follow the Harvard University IT Code of Conduct
• Other duties as assigned

Basic Qualifications

• Bachelor’s degree in science, Engineering, related field, or equivalent experience.
• 8+ years of relevant work experience.

Additional Qualifications and Skills

• Master’s degree in technology management preferred
• Proven track record in the development and implementation of innovative, strategic technology projects that support institutional goals.
• Demonstrated experience with network and system architecture
• Demonstrated experience establishing governance groups in a higher education environment to ensure continuous improvement of technology services.
• Demonstrated leadership experience with technology project management
• Experience creating and implementing disaster recovery and business continuity practices.
• Experience with data center planning and operations
• Ability to establish a fiscally responsible technology refresh strategy.
• Strong technology strategy experience with a deep understanding of technology in higher education.
• Skilled in strategy development, complex project management, and identifying and executing solutions.
• Solid business acumen; ability to synthesize and analyze information for actionable strategic directions.
• Effective personnel mentorship and leadership skills and experience with developing strong leaders and proficient and diverse staff.
• Experience leading and managing a team of 15 or more technical staff.

Additional Information

This position is based in Boston, but the work may be done primarily remote. Any remote work must be performed in a state in which Harvard is registered to do business (CA*, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Individual flexible and remote work options for this role will be discussed during the interview process. *Note: Harvard employees working in California must be exempt.

Harvard University continues to place the highest priority on the health, safety, and well-being of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to complete an attestation of having received their primary series COVID-19 vaccination prior to hire, as detailed on our COVID-19 Vaccine Requirement Webpage. Individuals may request exemption from the vaccine requirement for medical or religious reasons prior to completing the hiring process. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website.

Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.

The Harvard Medical School is not able to provide visa sponsorship for this position.

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Commitment to Equity, Diversity, Inclusion, and Belonging

We are committed to cultivating an inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.