Summary

The Department of Orthopedics Surgery is seeking a Sr. Patient Support Services Coordinator with experience in scheduling patient office visits and procedures.  This position will also provide administrative support to faculty and the education program.

Job Duties

• Coordinates with health care facilities for patient surgeries, tests, or procedures.
• Communicates pre-operative instructions and requirements for medical clearance to patients.
• Corresponds financial responsibilities surgeries or procedures.
• Liaison between patient and surgical facility.
• Obtain surgical and clinical pre-authorizations.
• Coordinates patients ancillary appointments.
• Answers patient calls and questions regarding surgery.
• Enters orders for patient tests and obtains proper paperwork.
• Corresponds with patient's referring physician.
• Reviews referral data and ensures all referral loops are being closed in an effective and timely manner.
• Provides administrative support for physicians as needed to include Outlook Calendar management.
• Orders specialized medical equipment required for surgical procedures.
• Handles confidential documents.
• Supports  two faculty.
• Assists with recruitment activities.
• Coordinates Faculty/Education Meetings.
• Schedules and supports processes for the residency and fellowship interviews.
• Assists with Educational Program administrative request.
• Participates in or assists with special projects.

Minimum Qualifications

• High School diploma or GED.
• Four years of relevant experience.