Assistant to the Director/Support Services Specialist
Fort Collins, CO
Posted: January 28, 2022
Application Deadline: Open Until Filled
Job DescriptionEmployee Benefits
Colorado State University (CSU) is committed to providing employees with a strong and competitive benefits package that supports you, your health, and your family. Visit CSU’s Human Resources website for detailed benefit plan information for permanent full-time and part-time faculty and administrative professional employees in the following University benefit areas: https://hr.colostate.edu/hr-community-and-supervisors/benefits/benefits-eligibility/ & https://hr.colostate.edu/prospective-employees/our-perks/.
Desired Start Date 03/21/2022
Position End Date (if temporary)
To ensure full consideration, applications must be received by 11:59pm (MT) on 02/13/2022
Description of Work Unit
The School of Advanced Materials Discovery (SAMD) houses the graduate degree programs in materials science engineering (MSE). Collaboratively formed in 2017 by the Walter Scott College of Engineering, the College of Natural Sciences, and the College of Health and Human Sciences, SAMD develops students to be science and engineering professionals who use their multidisciplinary problem- solving skills to address global challenges in the field of materials science and engineering.
SAMD at Colorado State University (CSU) is an approved inter-disciplinary Special Academic Unit under the CSU Graduate School. The program currently offers Master of Science and doctoral degrees, has over 30 enrolled students, dedicated staff, and over 50 faculty appointments across the CSU Fort Collins campus.
The Support Services Specialist/Assistant to the Director in the SAMD at Colorado State University (CSU) is a regular full-time 12-month position, in-person, with the option for flexible, hybrid work schedule pending performance review.
This position will serve a dual role within the department, both as the Assistant to the Director and Support Services Specialist. This individual will require a strong commitment to our graduate students, faculty, facilitate and possess the ability to work independently, exercise discretion in interpreting and applying policies and procedures, and the capacity to coordinate multiple projects effectively and efficiently.
This individual will also assist the director and associate director with various tasks and special projects that support the department at large. They will assist with scheduling events and important meetings for both faculty and the whole department. Utilizing reports and databases, this individual will maintain records and data on the department to be used by the director and associate director. Key activities include support of annual performance reviews, promotional reviews, curriculum changes, sabbatical leave requests and reporting, and scholarship management.
The Support Services Specialist role exists to function as a liaison in the administration of the graduate program in the School of Advanced Materials Discovery. This position will involve making critical decisions at the operational level with minimal supervision and will also be responsible for handling a range of confidential information. This individual will work collaboratively with the Graduate School, the Walter Scott College of Engineering, the College of Natural Sciences and the College of Health and Human Sciences.
The successful candidate will need to interpret requests for information and answer inquiries or direct appropriately, determine the urgency of communication, and initiate and compose appropriate correspondence. They will have a strong dedication to students and demonstrate the ability to think creatively, analytically, and strategically. The candidate will have the ability to work independently, exercise discretion in interpreting and applying policies and procedures, and have the capacity to coordinate multiple priorities effectively and efficiently. The candidate will be a highly organized, motivated, and confident individual who has a strong knowledge of MS Office products as well as excellent written and oral communication skills.
This position will report to the Program Manager, Carolina Banuelos.
Required Job Qualifications
Associates degree or equivalent
At least two years of experience advising, counseling, and/or providing support for students at an institution of higher education
Demonstrated experience working with a variety of individuals
Two or more years of experience in a customer-focused office environment
Excellent written and oral communication skills
Experience working with Microsoft Office
Experience handling confidential information
Preferred Job Qualifications
Experience using CSU Human Resources (HR) information systems (i.e. Oracle and Talent Management System)
Experience using CSU financial database management systems (i.e. Kuali)
Experience using student information systems (i.e. AriesWeb)
Experience preparing reports
Experience taking minutes and preparing minutes for dissemination
Ability to prioritize a high volume of work with a high level of productivity and accuracy
Ability to interpret complex rules, regulations, policies, procedures, and guidelines and apply them appropriately to the School of Advanced Materials Discovery
Ability to take direction and use independent judgment to coordinate various projects and meet multiple deadlines
High standards of professionalism with the ability to clearly relay information to faculty, staff, students, and community partners
Keen attention to detail
Strong problem-solving skills
Ability to maintain confidentiality of all information regarding faculty, staff and student records, communications and personnel matters
Ability and willingness to learn new programs
Ability to advance the department’s commitment to diversity and inclusion through research, teaching and outreach with relevant programs, goals and activities.