Assistant Program Manager, Language Arts

Johns Hopkins University

Baltimore, MD

ID: 7076515
Posted: March 29, 2021
Application Deadline: Open Until Filled

Job Description

The Johns Hopkins Center for Talented Youth is a nonprofit dedicated to identifying and developing the talents of academically advanced K-12 students around the world. We provide today’s brightest students with fun, challenging courses; a community of engaged learners; and a strong foundation for future success in college and their careers. Want to join our team? We are looking for mission-driven problem-solvers who can thrive in CTY’s diverse, collaborative, fast-paced, and results-driven work environment. We value innovation, creativity, integrity, and a shared commitment to the bright young people we serve. In return, we offer employees the opportunity to be part of the Johns Hopkins community and to take advantage of our generous benefits package, which includes affordable health-care options and tuition assistance for employees and their families.

General Purpose/Summary:

This position will support the Senior Program Manager – Language Arts in courseware development, maintenance and staffing related to specific courses within the CTY Language Arts program.

An overview of courses this position may manage:

Courses offered are from grades 2 through high school in concentrations around critical reading and writing.

Critical Reading: The Young Readers' Series is designed enhance a student's critical reading, writing, and thinking skills. Developed for enrichment, course assignments meet or surpass the Common Core College and Career Readiness Anchor Standards for Reading. As students participate in written discussion forums, they make inferences, determine motivations, evaluate arguments, and provide textual evidence to support their opinions.

Creative Writing: Creative writing assignments encourage students to take on different points of view, summarize details, compare authors, and discuss central ideas.

Young Adult Readers’ Series: In CTY Online Programs’ Young Adult Readers' Series, students enhance their critical reading, thinking, and writing skills through high interest, thought-provoking books, analytical discussions, and creative writing assignments. Course assignments were developed to meet or surpass most of the Common Core College and Career Readiness Anchor Standards for Reading. Students receive individualized written feedback from their instructor and engage in online written discussions with classmates from around the world. Writing assignments include narrative stories; expository and compare/contrast essays; and persuasive writing.

Writing: CTY’s online writing courses for students in grades 5-12 give students the chance to work with professional writers and explore creative and academic writing, all the way up to AP English Language and Composition. Writing courses are offered in the session-based and individually paced formats. Course length varies. Our web-based grammar courses help students in elementary, middle, and high school learn and practice the rules of grammar and usage and better understand how their grammatical choices can affect the quality of their prose. CTY’s session-based visual fluency courses incorporate principles of communication theory, design theory, and cognitive psychology to understand principles of effective visual communication.

Your Role as an Assistant Program Manager

This role supports the design and implementation of the courseware, assists on projects developing and maintaining a course of curriculum with the scope and rigor appropriate for CTY’s excelling students. The Assistant Program Manager will take ownership and responsibility for a sub-set of courses within Language Arts, reviewing courses against national standards and monitoring the success of the implementation of the curriculum. Working with the Senior Program Manager, identify and implement useful areas of professional development. As needed, handle student and parent issues with professionalism and care for our student’s learning objectives.

Curriculum Development and Maintenance

Be responsible for a sub-set of courses within a subject area.
Develop and maintain courseware aligned to accepted best practices in both online courseware standards (e.g. NSQ, Quality Matters, State standards) and gifted learners (NAGC).
Using a continuous improvement model, analyze Learning Management System (LMS) data and student outcomes data, review and enhance course materials for courses in your area of responsibility.
Respond to and fix errors in courses.
Review, update, and test courses each session in test-server environment.
Work with department production teams to develop achievable and measurable course development projects and manage team members (and possibly external vendors) to complete work to JHU quality and rigor standards.
Ensure courses, tests, quizzes and associated materials meet industry accessibility standards for students with disabilities.
Work with project teams to set due dates and course/project release schedules. Once set, manage teams and accountability to accomplish due dates.
Help identify and support any required course improvements to maintain academic integrity.

Staffing Support and Ongoing Professional Development:

Oversee full-time supervisors, and part-time/casual instructors to ensure that all team members are providing students and families with an academic experience of quality and rigor.
Participate in the hiring, training of staff supporting courses in your area.
Review instructor training guides and course videos for updating when necessary.
Manage direct reports, implement accountability systems to highlight and manage possible issues, monitoring for satisfactory performance, and provide constructive criticism and feedback for product improvement.
Ensure supervisors are proactively engaged in the support and review of all instructors’ work.
Ensure supervisors are monitoring that instructors have provided appropriate responses and feedback to parents and students. Perform similar for any instructors reporting directly to you.
Ensure supervisors are reviewing instructors' recorded sessions to ensure quality in their work. Perform similar for any instructors reporting directly to you.
Support direct reports with appropriate professional development opportunities across all team levels.
Stay up to date in online learning developments in general, as well as specific attention to your subject area and the implementation of subject specific approaches to online instruction.
Review Course Completion Documents for any instructors reporting directly to you. Ensure proper level of feedback is provided to the student and family.
Be able to step in as a teacher for courses in your responsibility area.

Student and Family Communications

Liaison with CTY families as needed.
Respond to inquiries from parents and students around placement or customer service related issues.
Where appropriate, answer emails or phone calls from parents to give them more information about courseware.
Provide feedback on course placements to parents regarding their students.
Take into consideration parents' and students' feedback to continue to improve the program and Instructors.

Working across JHU and CTY

Work with CTY and Johns Hopkins School of Education researchers in development and support of research projects. Includes making changes to courses to support research, monitoring experimental instructional models and student performance, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Degree of independent action performed on the job:

Work independently as well as with production team to ensure all deadlines are met.
Works closely with subject area Program Manager implementing their objectives.


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