Student Services Manager 5 (Senior Director of the Office of Student Conduct)

Pennsylvania State University

University Park, PA

ID: 7076288
Posted: March 23, 2021
Application Deadline: Open Until Filled

Job Description

Student Services Manager 5 (Senior Director of the Office of Student Conduct)

Penn State is searching for an experienced leader to assume the role of Senior Director of the University’s Office of Student Conduct.

Penn State’s Office of Student Conduct (OSC) is a complex, dynamic, and impactful unit within Student Affairs. The OSC, with leadership from the Senior Director, oversees the University’s Code of Conduct and the student and student organizational conduct processes at the University Park campus as well as at the 23 additional campuses across the Commonwealth and online. In addition, the new Senior Director and staff have the exciting opportunity to build upon the recently concluded work of the University’s Task Force on the Code of Conduct and Race, and to focus attention on collaborating with cross-University partners to formalize and institutionalize restorative justice practices and ethics in the work of the office, paying special attention behaviors motivated by bias.

The OSC is comprised of the Senior Director and 18 professional, administrative, and graduate staff members. The staff manages approximately 2,700 cases at University Park and oversees the management of an additional 700 cases at the campuses across the Commonwealth, annually. The University’s Code of Conduct applies to approximately 90,000 enrolled undergraduate, graduate, and professional (i.e., medical and law) students and over 1,200 recognized student organizations. The Senior Director provides leadership regarding complex legal and regulatory issues working closely with many on-and off- campus partners. The Senior Director reports to an Assistant Vice President for Student Affairs.

Penn State and the Office of Student Conduct are committed to, and accountable for, advancing diversity, equity, and inclusion in all its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive and succeed.

Qualifications include:

• Typically requires a Master's degree (Doctorate preferred) or higher plus eight years of related experience, or an equivalent combination of education and experience

• Experience with restorative practices and mediation is preferred

• Experience working in a student conduct related setting

• A commitment to a developmental model of student conduct

• Organization, leadership, assessment, and crisis management skills

• Ability to effectively supervise and develop staff members

• Ability to address challenging situations with sensitivity and professionalism

• A demonstrated commitment to diversity, equity, and inclusion

• Thorough knowledge of state and federal legal issues and policies related to higher education and student conduct, including Title IX, Clery, and FERPA

• Strong verbal, written, and interpersonal communication skills

• A commitment to professional ethics and integrity

Review of applications will begin April 15, 2021, and continue until the position is filled. A resume with an accompanying cover letter may be submitted via the Spelman Johnson website at Nominations for this position may be emailed to

Laura Puckett-Boler at

Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.

We are sensitive to how the COVID-19 pandemic is impacting work and personal lives, and will offer the utmost flexibility throughout the interview process. The search committee expects to conduct interviews virtually for the safety and well-being of all involved.

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

Employment with the University will require successful completion of background check(s) in accordance with University policies.

EEO is the Law

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applications without regards to race, color, religion, age, sex, sexual orientation, gender identify, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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