Human Resources Technician

University of Utah

Salt Lake City, UT

ID: 7063469
Posted: February 11, 2020
Application Deadline: Open Until Filled

Job Description

Job Summary
Human Resources is dedicated to accuracy, efficiency, and providing excellent customer service. Our team members excel at building relationships, problem-solving, and conflict management. We value diversity and have high expectations for performance. This position is a first contact customer service position and provides a great opportunity to learn or increase basic human resources knowledge and skills in a fast-paced, team oriented environment. Performs duties such as data entry and answering employee questions via phone, email, and in person.

1. Responds to employee inquiries regarding employee benefits, payroll, or employment services.
2. Maintains employee benefits, payroll, and personnel records in the HRIS system.
3. Ensures applicant and current employee records are accurate and complete.
4. Administers HR related processes compliant with applicable laws, rules, and regulations under supervision.
5. Reviews and maintains confidential benefits, training, personnel, and employee files.
6. Handles human resources questions, concerns, and changes for employees; also acts as a resource to individuals in departments.
Problem Solving
This position responds to requests and questions regarding benefits, personnel, and payroll matters within identified parameters, but refers complicated situations to an escalated team for resolution. This position may be given a certain degree of creativity and latitude regarding the day to day operation of their functional area.
The major challenges encountered by incumbents in this position include acting as the first point of contact for all employee inquiries, appropriately handling controversial or sensitive employee issues, ensuring that employee information is entered correctly, and researching and resolving questions and issues related to that information.
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications
Three years office experience with at least one year experience in Human Resources or equivalency required. Demonstrated human relations and effective communication skills also required. Data entry experience is preferred. This position has no responsibility for providing care to patients.

Data entry experience is preferred.

Type Benefited Staff
Special Instructions Summary
Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.
To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/TDD), email:

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.


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