Ticket Operations Business Manager

Syracuse University

Syracuse, NY

ID: 7056834
Posted: April 8, 2019

Job Description

Job Description
the Business Manager is responsible for the financial accounting and allocation for all Carrier Dome and Athletics Dept. daily deposit receipts and event deposits. And is responsible for the calculation and execution of monthly and quarterly New York State tax report filing.

Additionally, the Business Manager is responsible for all Ticket Office financial reporting procedures to include preparing complex daily deposits as well as month end asset and liability account reconciliations. Game day duties for home Football games include the distribution of Football guest and recruit tickets.

The Business Manager acts as the Carrier Dome’s primary liaison with Advancement Services, Cash Operations, Treasurers Offices, General Accounting and Comptroller’s Office to identify and coordinate adjustments of variances. The business manager advises the budget director and other staff of the correct allocation and propriety of ticket sales revenue reports generated.

The Business Manager is required to work extended hours including evenings, weekends and holidays.

Qualifications
• Bachelor’s degree required.

• Minimum 5 years of progressive experience in an accounting role in a ticket operations environment. In-depth knowledge of and ability to interpret NCAA regulations.

• Expert knowledge of Ticketmaster, Archtics & Host ticketing systems required.

• Experience with Syracuse University general ledger and accounting systems required.

• Ability to create and interpret ticketing reports as well as complex financial reports.

Job Specific Qualifications
• Excellent organizational and interpersonal skills and proficiency with Microsoft applications such as Excel, Word and database applications.

• Advanced knowledge of Syracuse University Advancement Services system (CITRUS).

• Advanced knowledge of Syracuse University accounting systems and functions specifically general ledger and Hyperion reporting.

• Advanced knowledge of and ability to interpret NCAA rules and regulations.

• Experience and knowledge of New York State Department of Taxation and Finance rules and regulations.

• Advanced knowledge of Ticketmaster, Archtics and Host ticketing systems and reporting features.

• Must be detail oriented, able to work independently, maintain highly confidential information and exercise independent judgement and discretion in the performance of all functions and responsibilities.

• Must possess demonstrated integrity and work ethic.

• Must possess the ability to work extended hours as needed to meet deadlines and work under constant time constraint pressures.

Responsibilities
• Financial accounting/allocation for all Carrier Dome daily receipts and event deposits:

- Monitor all account receivables. Ensure that payments are submitted and reconciled to ticketing system and general ledger in a timely fashion.

- Prepare and authorize all accounts payable invoices. Reconcile to general ledger.

- Authorized signer for all Carrier Dome chart strings.

- Respond to requests and provide supporting documentation to Athletics for yearly NCAA audits.

- Respond to and provide supporting documentation for various Internal Audit requests. Participate in Internal Audit reviews.

- Create and approve journal entries for correct allocation of funds.

• Responsible for all Ticket Office financial reporting procedures to include:

- Daily Deposit Reporting (prepared daily).

- Prepare and analyze method of payment reports.

- Prepare and analyze credit card transaction reports.

- Compile required documentation including: accounts receivable, check requests, SUID’s, Orange Club deposits, and others as needed.

-Prepare daily deposit utilizing supporting spreadsheets

- Ticket Office Daily Petty Cash / Cash Drawer Verification.

- Monthly Asset / Liability Accounts Reconciliation.

- Allocate and deposit Athletics Dept. Development revenues into the proper restricted accounts.

- Parking Deposit Verification

- Orange Club Deposits

- Group Ticket Sales Deposits

- Accounts Receivable

- Tax Accounting

- Researches, authorizes and processes refund requests.

- Assist with financial details for all major Dome events (concerts and professional events).

- Liaison with Advancement Services, Cash Operations, Treasurer’s Office and General. Accounting / Comptroller’s Office to identify and coordinate adjustments of variances.

- Process Improvement – continually evaluates and establishes cash handling procedures to ensure accountability and safeguard of University funds.

• Execution of monthly and quarterly New York State tax report filing:

- Calculate NYS sales tax, prepare and submit monthly Prompt Tax files for payment.

- Prepare and submit Quarterly Tax files for New York State verification." "Preparation and transmittal of weekly Ticketmaster wire reports:

- Reconcile JP Morgan Chase and American Express wire transfer payments and allocate to correct chart strings.

-Submit to SU Cash Operations department.

- Liaise with Cash Operations to resolve any discrepancies.

• Analyze and compile end of month reconciliations and end of year closing:

- Reconcile and analyze monthly financial asset and liability reports.

- Analyze Ticketmaster ticketing system event / revenue reports.

- Calculate NYS sales tax on all taxable revenues from Ticketmaster electronic funds wire and payment reports for each account.

- Justify the monthly balance and variances for each account.

- Meet with Carrier Dome key personnel to report account activity and ensure transparency of over 100 Carrier Dome & Athletic Dept. asset / liability accounts.



 

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