Network Engineer, Information Technology - 19000000O0

University of Tennessee at Chattanooga

Chattanooga, TN

ID: 7056734
Posted: April 2, 2019

Job Description

Description

Under the direction of the Senior Network Engineer, this position would be responsible for designing and implementing computer networks by focusing on high-level designs and planning; selecting the appropriate data communications through integrating LAN, WAN, Internet, and intranet components and configuring them to meet user's needs. Responsibilities include:

Implementation & Support: Performs network architecture design for UTC Campus Internal Network Structures. Installs, configures, and implements new Network Router and Switch equipment for building renovations and new construction. Provides troubleshooting support for all aspects of the campus network including: Switches, Routers, DHCP, DNS, Network Access Control, Firewalls, Load Balancers and all other appropriate network equipment. Provides direction and guidance for existing and emerging technologies along with participating in complex and mission critical technical analysis. Assists with WiFi network controller designs and installs.
Monitoring, Troubleshooting, and Customer Support: Monitors the Wired and Wireless network for anomalies and responds appropriately. Utilizes a variety of network monitoring and troubleshooting tools to remedy customer issues. Works closely with project management and technical teams to support successful deployment of new applications. Updates ticket tracking database with pertinent information
Project Management: Works with IT Project Manager on large implementations of applications for user community. Manages small projects including planning, scheduling, communicating progress, and closing a project within a functional area.



Qualifications

Bachelor's degree in Computer Science or related field; or an equivalent combination of training and experience is required. A Master’s degree is preferred. A minimum of 4 years’ experience in networking environment is required. Experience in a higher education setting preferred.



The successful candidate must have knowledge of networking principles including switching, routing, LAN, WAN, Wi-Fi, and Firewalls; knowledge of network hardware and cabling standards; effective skills in research and analysis, project planning and implementation; strong interpersonal communication skills and ability to maintain effective working relationships with clients, co-workers, and vendors; effective customer service skills to engage customer, resolve issues with a sense of urgency, and communicate in a timely manner; excellent decision-making, time-management, and planning skills; a customer-centric approach to problem-solving; ability to be a self-starter and motivated to move projects forward; ability to coach and mentor staff and develop the human capital of the organization; and ability to manage competing priorities in a highly demanding environment.



Occasional evenings and weekends are required.



 

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