Specialist - Mentoring and Service

The College of Southern Nevada

Las Vegas / Henderson, NV

ID: 7055199 (Ref.No. 1367254)
Posted: January 10, 2019
Application Deadline: Open Until Filled

Job Description

Specialist - Mentoring and Service

The College of Southern Nevadaappreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.

• Required attachments are listed below on the posting. Your application will not be considered without the required attachments.

• Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

If you are unable to attach the required documents to your ON-LINE application, you may send them to Human Resources via email mailto:hr.recruitment@csn.edu or fax to (702) 651-5778.

Job Description

About the College of Southern Nevada

Founded in 1971 and situated in the greater Las Vegas metropolitan area, CSN, as Nevada's largest college and one of the largest in the nation, operates in over 50 locations including 3 main campuses, as well as multiple sites and centers throughout the southern Nevada area. As a comprehensive, multi-campus community college, and the largest and most ethnically diverse institution in the state of Nevada, CSN educates over 50,000 students, including more than 14,000 non-credit students annually. Accredited by the Northwest Commission on College and Universities, CSN offers education opportunities in over 70 academic programs featuring more than 180 degrees and certificates, and several niche baccalaureate programs areas. CSN is proud to be a Hispanic Serving Institution and a Minority Serving Institution. The college creates opportunities and enriches lives with inclusive learning and working environments that support diversity and student success. CSN's mission ensures that the college serves the diverse educational needs of the communities and businesses within the southern Nevada service area. CSN is a growing and influential network that enables students, faculty, staff and alumni to advance personally, professionally and intellectually. Its vibrant network of people and programs creates lifelong benefits for all students. As the communities of southern Nevada continue to grow, CSN is committed to remain highly accessible to serve the diverse needs of an increasing population.

Position Summary

Mentoring and service programs create a sense of belonging, engage students with their community, benefit their personal and educational growth, and serve to provide a structure for academic success, especially for first-generation students. These programs create a direct link between CSN students and our business, non-profit and government communities and impacts economic development.

The Specialist for Mentoring and Service exists to provide high level of programmatic and customer service support for the mentoring and service programs to achieve set goals and objectives. The position will independently and collaboratively work within an exciting and rapidly evolving environment. Must meet strict deadlines for monthly and quarterly reports, ad hoc reports to inform project management planning meetings. Excellent time management skills and ability to prioritize between projects. Possess strong analytical and decision-making skills. The specialist must manage, prioritize, and complete multiple projects/tasks in an efficient and timely manner while maintaining focus on organizational goals. Is expected to attend required training to support the program manager and coordinators with clerical and administrative tasks as assigned. Some travel between CSN campuses may be necessary for meetings and specific program data collection. The incumbent will work with a diverse student and employee population including all identities, ethnicities, cultures and national origins by coordinating services and providing guidance as needed.

Minimum Qualifications

• Bachelor's degree from an accredited college or university with a minimum of 1 year of related professional work experience (event planning, event coordination, customer representative, recruitment or retention, business operations, higher administrative position).

• Excellent written, oral, interpersonal and communication skills.

• Experience working in a fast paced, dynamic, high volume customer service based environment.

Preferred Qualifications:

• Reliable transportation.

• Flexible schedule: may include early mornings, evenings and weekends.

• Direct experience with Higher Education programs.

• Demonstrated ability maintaining databases and reporting data updates.

• Applied knowledge of current software applications including, but not limited to, Microsoft Office Suite (Word, Access, Excel, PowerPoint, and Outlook) and basic use of Adobe Suite.

• Experience conducting initial programmatic research, gather data, track activities, coordinate calendars, and follow up with internal and external contacts, to ensure effective and timely completion of activities.

• Demonstrated ability in locating, evaluating, and documenting reliable and credible sources in multiple formats. A proficient to mastery knowledge of MLA and APA formats and how to use various guides.

• Ability to adapt to rapid change and respond to tight deadlines on a variety of tasks.

• Experience assisting in the development and implementation of activities. This includes day-to-day office operations, logistics, calendaring, contacting participants, setup and overall organizational activities for program participants.

• Experience issuing communications in various software platforms for internal and external partners.

Starting Salary Range

Administrative Faculty Grade B

$38,549 - $44,216



Full-Time Equivalent


Required Attachment(s)

To be considered for this position, please upload the following documents to your application:

• Resume

• Cover Letter

• Unofficial Academic Transcripts

• Contact information for three professional references

Local Search

Out of Area/State Candidates will not be offered travel reimbursement.

Posting Close Date


Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.

All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

Schedules are subject to change based on organizational needs.

CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.

To apply, visit http://apptrkr.com/1367254

About Us

The College of Southern Nevada (CSN) creates opportunities and changes lives through access to quality teaching, services, and experiences that enrich our diverse community. CSN has three main campuses in Las Vegas, North Las Vegas and Henderson and multiple sites and centers.

The Nevada System of Higher Education (NSHE) is committed to providing a place of work and learning free of discrimination on the basis of a person’s age, disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race, or religion.

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