Job Summary
The Office of Information Technology at UT Arlington provides premier solutions and support to our Maverick Community. We are a team of highly skilled professionals who approach our work with pride, respect and a shared sense of community.

The System Administrator I position will be responsible for assisting in the implementation, maintenance, and support relating to the University Cloud environment and on-premise virtual infrastructure.

The position will assist in general production support, environment optimization, and monitoring of various functional areas for SLA/billing/reporting metrics. Furthermore, the position will also be responsible for providing support to Platform Operations team, Infrastructure and Operations teams, and other customers in various departments throughout the University.
Essential Duties and Responsibilities
Duties and Responsibilities:
Conduct functional and connectivity testing to ensure continuing operability.
Comply with organization systems administration standard operating procedures.
Monitor and maintain system/server configuration.
Maintain baseline system security according to organizational policies.
Perform repairs on faulty system/server hardware
Install, update, and troubleshoot systems/servers.
Manage accounts, network rights, and access to systems and equipment.
Conduct periodic system maintenance including cleaning (both physically and electronically), disk checks, routine reboots, data dumps, and testing.

Additional Duties:
All Information Technology staff – regardless of their unique position – are expected to perform their assigned duties in a manner consistent with professional standards, with full awareness of responsibilities toward managing personal and institutional data, with priority regard to delivering customer service, with an understanding of the 24/7 nature of IT and the responsibilities that creates for them as individuals, and in a constructive and effective collaboration with colleagues.
Required Qualifications
Associates degree in information technology, computer science, or applicable field, or one (1) year of recent full-time experience, or Azure Fundamentals certification (AZ-900).
Preferred Qualifications
Don’t meet every single qualification exactly?
At our organization, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role and think your past experience may not align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

Preferred Qualifications:
Certifications related to the duties and responsibilities specified like Azure Administration.
Experience addressing hardware evaluations, operating systems, technical support, business continuity, disaster recovery, incident management, incident response and recovery.

Knowledge, Skills, and Abilities:
Ability to accurately define incidents, problems, and events in the trouble ticketing system.
Ability to monitor measures or indicators of system performance and availability.
Ability to collaborate effectively with others.
Ability to function effectively in a dynamic, fast-paced environment.
Ability to operate common network tools (e.g., ping, traceroute, nslookup).
Knowledge of computer networking concepts and protocols, and network security methodologies.
Knowledge of measures or indicators of system performance and availability.
Knowledge of performance tuning tools and techniques.
Knowledge of server and client operating systems.
Knowledge of systems administration concepts.
Skill in interfacing with customers.
Skill in troubleshooting failed system components (i.e., servers)
Skill in identifying and anticipating system/server performance, availability, capacity, or configuration problems.
Working Conditions
Special Conditions for Eligibility
Other Requirements for Eligibility:
Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class.
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Non-U.S. persons selected must meet eligibility requirements for access to export-restricted information. The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.
Working Title
EEO Statement
UTA is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation. A criminal background check will be conducted on finalists. The UTA is a tobacco free campus.