Instructional Technologist - Job Number: 230667

University of Oklahoma Norman Campus

Norman , OK

ID: 7134627
Posted: March 17, 2023
Application Deadline: Open Until Filled

Job Description

Job Description---

The IT Learning Spaces – Instructional Technologist position fills a critical role in carrying out the mission of the Learning Spaces team by creating and supporting the best learning, teaching, and collaboration environments using world-class information technology services. The position plays an integral support role within the Learning Spaces team regarding tier 3 and administrative support of enterprise academic technology solutions.

The role primarily works with the campus community to provide support, training, and direction related to OU’s enterprise survey & data collection/reporting platform (Qualtrics). The position is responsible for providing excellent customer service through troubleshooting and assisting with technical issues related to the use of academic technology. The position also assists with the development and delivery of support documentation and training. Consistent collaboration with application owners, system administrators, and IT Services will ensure end user experiences are as successful as possible.

Duties:

Develops and implements professional learning and sustained improvement on the use of instructional technology through a variety of applications and across a variety of positions.
Crafts, delivers, and supports technological innovation across curriculum for students, professional learning experiences for educators, and college and career readiness activities for all stakeholders.
Identifies technologies that enhance learning on campus, online, and through hybrid means of delivery.
Performs initial research & development, assisting with tool discovery and understanding.
Research and reporting of market trends.
Works with staff to incorporate effective e-learning tools into curriculum and develops web-based information resources that enable stakeholders to use educational technologies effectively.
Troubleshoots and assists with technical issues related to instructional design or instructional technology.
Provides Tier 2 and 3 support to faculty, students, and staff.
Serves as initial escalation point.
Directs communication with Tier 1 support regarding support needs, upcoming changes, and downtime.
Facilitates and delivers trainings effectively to the campus community.
Plans and designs learning experiences that use instructional content that meets the diversity of the learners.
Employs a variety of learning methods and emerging technologies to reach learning outcomes.
Identifies appropriate evaluation techniques and applies them to measure the impact of the learning experience.
Identifies technologies that enhance learning on campus, online, and through hybrid means of delivery.
Evaluates and recommends academic technology tools.
Works with staff to incorporate effective e-learning tools into curriculum and develops web-based information resources that enable stakeholders to use educational technologies effectively.
Selects the most appropriate investigative methods or information retrieval systems, evaluating information and its sources critically.·
Conducts/reviews of internal and external stakeholder needs assessments.
Assists with the design, development, and administration of the Learning Management System, script and/or source code to support applications, and web development and website maintenance, as necessary.
Identifies challenges in the facilitation of professional learning experiences and demonstrates an ability to select and apply the most effective solutions.
Troubleshoots and assists with technical issues related to instructional design or instructional technology.
Generates activity reports as well as coordinating and documenting projects.
Performs various duties as needed to successfully fulfill the function of the position.

Job Requirements---

Required Education: Bachelor's degree, AND:

12 months working in instructional design and/or instructional technology.
Equivalency/Substitution: Will accept 48 months of related experience in lieu of the Bachelor's degree for a total of 60 months of related experience.

Skills:

Able to work well with interdepartmental teams and initiatives.
Knowledge of instructional theories and design processes.
Highly organized and able to handle multiple projects and deadlines.
Detail oriented for accuracy of data and information.
Certifications:

None
Advertised Physical Requirements:

Sit for prolonged periods. Ability to engage in repetitive motions. Communicate effectively.
Standard office environment.
Departmental Preferences:

Experience working with Qualtrics or another enterprise survey platform
Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Diversity Statement: The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by recognizing each person's unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and inclusive excellence in all aspects of our institutional mission.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.