Systems Analyst

Northwestern University

Evanston, IL

ID: 7084417
Posted: September 1, 2021
Application Deadline: Open Until Filled

Job Description

Job Summary:

Performs tasks related to the design, implementation, support/maintenance, and enhancement of NU's enterprise, vendor and in-house developed applications. Consults with users to define detailed requirements, analyze business needs, consider current and future business implications, translate functional into technical requirements, validate solutions, and drive business process improvement efforts.

Serves as subject matter expert in regard to content, processes, and procedures associated for complex technical and functional system. Monitors and mentors other business systems analysts in software development methods and processes and implementation of those methods. Manages complex projects independently.

Specific Responsibilities:

Strategic Planning:

Consults with junior analysts, end users and peers to document and analyze functional requirements, identify gaps and alternative approaches to meet requirements, and ensure all deliverables completed (adhering to approved methodology and documentation standards). Often convenes and facilitates working groups in this capacity.
Consults with functional users and technical and reporting staff to determine best approaches, ensuring that approved solutions are implemented in a timely and correct fashion.
Contributes to defining methodology and documentation standards, and periodically reviewing them to integrate appropriate industry practices.
Represents organizational area in regard to advisory groups, planning committees, and similar standing work groups whose purpose is to develop requirements related to the implementation of enterprise business systems.
Planning and Requirements Gathering
Engages with security administrator(s) to ensure users have the correct access to the implemented features
Analysts should have transferable skills allowing them to work on any HR modules
Focuses on the Recruiting and Benefits modules.

Acts as a subject matter expert, reviewing and verifying that documentation of training materials, process, and procedure and system/application configuration is accurate.
Documents implementation scope and complex use cases.
Coordinates project resources to ensure that tasks are completed on schedule and that issues, risks and variances are identified and escalated in a timely manner
Participates in team and end user meetings

Writes test scripts and performs detailed testing for complex use cases to ensure that the implemented software functions correctly.
Facilitates iterative feedback processes among users, developers, and analysts to ensure software functionality aligns with requirements. Influences decision making based on prior implementation experience.
Builds and updates configuration setups and associated features
Conducts User Acceptance Testing sessions
Creates and tests any applicable reports
Troubleshoots, analyzes, tests, documents and implements production support issues and tickets.

Evaluates software and enters complex configurations to meet user needs.
Collects feedback from users on application performance and escalates complex critical performance issues with technical resources and management.
Facilitates troubleshooting with technical, reporting and application resources to analyze and resolve production issues in a timely manner. Able to identify root causes based on prior system knowledge and advanced analytical skills.

Performs other duties as assigned.
Minimum Qualifications:

Bachelor's degree in IT, CS or equivalent or 2 years equivalent experience.
4 years functional/business/system analysis or equivalent experience required
Enterprise Applications
Cognos BI
PeopleSoft HRMS (FASIS)
Microsoft Exchange
Microsoft Lync
Microsoft Office (Word, Powerpoint, Access, Outlook)
Service Oriented Architecture (SOA)
Critical thinking
Decision making
Problem solving
Collaboration and teamwork
Functional documentation
Minimum Competencies: (Skills, knowledge, and abilities.)

Ability to create, compose and edit written materials
Knowledge and appreciation of the business concepts and requirements as applicable to a large academic, research university
Understanding the culture of the University
Excellent analytic skills
Knowledge of project management principles, practices, techniques and tools
Ability to develop and prepare business requirements and plans
Understanding of the principle strategic mission of the project
Ability to prioritize and multi-task
Ability to communicate with all levels of the University community
Experience in preparing and following communication plans effectively
Experience in complex business and system analysis is essential
Ability to solve or suggest solutions for business related problems independently
Ability to lead groups through decision-making process to arrive at mutually agreeable conclusions, and translate consensus into planned action
Preferred Qualifications:

PeopleSoft experience in Human Resources
Human Resources experience
4 years of experience as Systems Analyst
Preferred Competencies: (Skills, knowledge, and abilities)

Experience running small projects, conducting needs assessments, and participate on implementation teams for large enterprise systems.
Excellent oral and written communication skills, testing abilities and be able to interact with other key players on the implementation team.


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