Administrative Assistant III - Human Behavior

College of Southern Nevada

Charleston, NV

ID: 7072700
Posted: December 1, 2020
Application Deadline: Open Until Filled

Job Description

The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.
If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at or call (702) 651-5800 to be directed to the appropriate Recruiter.

Job Description

Position Summary
Under direct supervision, responsibilities include, but are not limited to:

Provide administrative, secretarial, and clerical support to the Department Chair of the Department of Human Behavior. The incumbent will perform specialized duties in support of the department; implement, coordinate and oversee a major component of complex programs; develop and produce informational materials as requested by the Department Chair; ensure program activities conform to established goals and policies. Interpret and explain complex regulations, laws, and program requirements; persuade others to take a specific course of action; resolve difficult situations; defend and justify departmental actions to individuals and groups. Review critical assignments to ensure conformance to standards of quality and general acceptability. Act as liaison for the Department Chair regarding agency activities, operations, and programs; coordinate communications with other administrators, agency managers, faculty and staff, students, leaders of external entities, community groups, and the general public; defuse angry callers; schedule, organize and coordinate meetings and special events; attend recruitment fairs and other functions; promote positive public relations and ensure smooth operation of additional departmental events. Investigate complaints, public inquiries, and issues raised by faculty, staff, students, and external entities. Interpret and explain program policies, regulations, and requirements to individuals who may have opposing viewpoints, varying agendas, and vested personal interests; provide information in a professional manner to individuals who may be uncooperative and unpleasant. Compile information and assist in the development and preparation of budgets and other financial reports. Assist and supervise professional staff with projects and assignments; compile and summarize information; compose and type announcements, correspondence, and other materials. Obtain and record specialized information concerning program activities and communicate with representatives of external entities as required; ensure compliance with legal requirements and procedures, agency policies, and program guidelines; refer to appropriate personnel according to established procedures. Maintain records and track the progress and outcomes of grievances, contracts, personnel, and project activities; develop and implement effective and efficient record-keeping systems; ensure confidentiality of sensitive information which is not part of the public record. Train and evaluate the performance of assigned personnel; assign, prioritize, and review work; ensure completed work products meet required timelines and standards of quality and quantity. Assist and advise students and provide information related to certificates and degree requirements, course substitutions, transfers, grade appeals, registration process, and college services. Assist in the accreditation process.

Provide Administrative Support to the Department Chair

Act as a liaison for the Department Chair with internal and external constituencies served by the College. Coordinate communications with upper administrators, other college/university administrators, deans, assistant deans, other department chairs, faculty, staff, students, business community, and the public. Manage/maintain the Department Chair’s calendar and schedule appointments. Schedule, organize, and coordinate meetings and events. Investigate complaints, public inquiries, and issues raised by faculty, staff, students, or external entities. Defuse irate callers. Interpret/explain college policies, regulations, and program requirements. Prepare, compile, and organize data for reports. Coordinate and oversee major components of complex assignments. Assist in the preparation/revision of program reviews, accreditation, and outcome assessment reports. Maintain appropriate records and track the progress and outcome of contracts, personnel, and project activities. Make operational decisions related to the Division activities and office management within established limits of authority. Attend recruitment fairs and other functions.


Provide leadership to two administrative assistants within the Department in the administration of their duties. Train, supervise, and evaluate the performance of one administrative assistant I and one administrative assistant II; assign, prioritize, and review work; create and review work performance standards. Monitor and review work assignments. Resolve conflicts and seek solutions. Take disciplinary action as necessary. Counsel and mentor classified staff within the Department. Coordinate office coverage with the administrative assistant within the Department.

Curriculum & Development

Compile information and assist in the preparation and completion of Curriculum Forms for common course numbering changes and/or for new or revised courses, emphasis, degrees, or certificates. Input and proofread catalog.

Schedule & Enrollment Management

Review, analyze, and make suggestions to the final class schedule (conflict of room/faculty schedule, find rooms for orphan classes, ensure full-time faculty have classrooms, make recommendations to add classes at special dates/times, delete classes if there are conflicts with full-time faculty loads, etc), manage enrollment and room priorities and usage.


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